Jump to content


Photo

THIS IS HOW TO HARD RESET THE SPV C500

* * * * * 1 votes

  • Please log in to reply
110 replies to this topic

#1
peanut

peanut

    Newbie

  • Members
  • Pip
  • 18 posts
Had major problems and needed to hard reset, Orange did not know how so i emailed HTC directly and below is their instructions for reset back to factory settings.

1. Press and hold soft1 and soft2 keys.
2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep hold soft1 and soft2 keys.
3. Later, screen shoould show instructions to ask user to press '0' key to reset to factory default.
4. Press '0' within the timeout period, which is only several seconds only.
5. If no instruction is shown on the screen, repeat steps 1 to 4.
The timing is sensitive.

I know i am a GOD, but please do not worship me!!

Regards

  • 0

#2
awarner

awarner

    Staff Team Leader

  • Admin Team
  • PipPipPipPipPipPip
  • 18,506 posts
  • Gender:Male
  • Location:Southampton
  • Interests:Life the universe and everything in it :)

    Lumia 925 one hell of a camera phone
  • Devices:Lumia 925 a real phone at last
  • Twitter:@ashwarner
The Video Guide






Thanks to pzee for another excellent video guide :)

  • 0
Twitter me @ashwarner

Windows Phone 7 Expert.
Windows Phone Business Specialist



#3
mikeparky

mikeparky

    Newbie

  • Validating
  • Pip
  • 1 posts

Nice tip and I'll add it to the main <a href=http://smartphone.modaco.com/viewtopic.php?p=97945#97945>Hard Reset</a> link.

Don't worry about the worship bit that will not happen :)

Moved and made a temporary sticky post in the C500 section.


this doesnt work. or im being silly. ive tried it loads but keeps going to quick list or powers off if i hold the power button in too long

  • 0

#4
Vector

Vector

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 3,377 posts
  • Location:UK
  • Interests:Arsenal FC SUCK!
  • Devices:i-mate JAM/SPV C500
You are meant to start the procedure with the phone turned off, not on, mike :P
So when phone is off, then hold down both soft keys and power on etc...
I had to use this procedure yesterday when my Screen went blank, had to pull the battery, then wouldn't get past the orange startup screen, so had to hard reset this way, but all ok now :)
Phew!

  • 0
Posted Image

#5
Fruitini

Fruitini

    Newbie

  • Members
  • Pip
  • 5 posts
Have just had to do my second hard reset in as many days. My C500 completely freezes up at random times (once on the homescreen and once while locked in my pocket) and following removing the battery and reassembling will not get past the blue orange screen. Any one else having a similar problem?

  • 0

#6
SMYKUL

SMYKUL

    .net Junkie

  • Members
  • PipPip
  • 106 posts
  • Location:Birmingham
  • Devices:SPV C600 | HTC Niki
This Wont Work for me, by "soft Keys" you do mean the two menu buttons dont you ? When i try this (phone off, press & hold both menu buttons/soft keys and boot up) my phone just starts up as normal, have also tried holding the vol up button and camera button with no avail. Can anybody help/confirm ?

  • 0

#7
Abbas04

Abbas04

    Newbie

  • Members
  • Pip
  • 5 posts
You don't have to hold the power key down for long. Hold the 2 soft keys and press the power button for about a second - you should see a black menu pop up asking if you want to do a hard reset.

I didn't realise that it wipes your contacts and all data on your storage card as well. Makes sense really - Good job I had all this backed up.

  • 0

#8
SMYKUL

SMYKUL

    .net Junkie

  • Members
  • PipPip
  • 106 posts
  • Location:Birmingham
  • Devices:SPV C600 | HTC Niki
Thanks ! i was waiting for the canary screen, lol

  • 0

#9
midnight

midnight

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 3,651 posts
  • Gender:Male
  • Location:Lancashire
  • Interests:2d gfx<br />c#/xna development
  • Devices:HTC Mozart, Sony Ericsson X10

I didn't realise that it wipes your contacts and all data on your storage card as well. Makes sense really - Good job I had all this backed up.


It wipes the Storage Card?????? are you sure???? thats one hell of a flaw if it does

  • 0

#10
chucky.egg

chucky.egg

    Did I say that out loud?

  • MoDaCo Silver
  • PipPipPipPipPipPip
  • 4,724 posts
  • Location:Kent, England
  • Interests:Sleeping
  • Devices:Desire S
  • Twitter:@chucky_egg
It did NOT wipe my mSD card

  • 0

#11
manzonie08

manzonie08

    Newbie

  • Members
  • Pip
  • 24 posts
What are soft1 and soft2 keys :?: :?

  • 0

#12
Phil Lee

Phil Lee

    Addict

  • Members
  • PipPipPipPipPip
  • 593 posts
  • Gender:Male
  • Location:Sale, UK
  • Devices:iPhone 4S, iPad 3
  • Twitter:@philrlee
The two black keys to the left and right of the SPV logo. They are the ones that you press to perform the actions displayed in the bottom left and right of the screen.

  • 0

#13
uzi_999

uzi_999

    Enthusiast

  • Members
  • PipPipPip
  • 183 posts
  • Devices:c500 + m500
i managed 2 hard reset mine using the clear storage program under accesories in the start menu..... it did NOT wipe my MiniSD card clean

  • 0
black c500 all the way - soon to be orange m500 or spv c550 - sum1 please give me divine guidance
UPDATE :: i now have the m500 - and im lovin it - does anyone feel to donate me a 2gig sd card.. and a wifi card.. and a wifi router.. and lots of other things!!

normally, i would spit a lyric here, but i aint got a lyric to spit, bcuz my lyrics are all slick and too quick for your slow minds..
(what was all that about)

#14
spark-x

spark-x

    Regular

  • Members
  • PipPip
  • 112 posts
Is there a way of backing up everything on the phone.. settings, contacts, txt messages? Also, does anyone know if there's a program that converts phonebook formats? eg- i'm using a C500 now but if i moved to a series 60 device in a few months can i keep my new neatly ordered phone book?

hope thats not too off topic!?
sx

  • 0

#15
sparkisgti

sparkisgti

    IT Lazy Boy

  • Members
  • PipPipPip
  • 182 posts
  • Location:Essex, UK
  • Interests:Cars, Gaming, My SPV

Is there a way of backing up everything on the phone.. settings, contacts, txt messages?  Also, does anyone know if there's a program that converts phonebook formats? eg- i'm using a C500 now but if i moved to a series 60 device in a few months can i keep my new neatly ordered phone book?

hope thats not too off topic!?
sx


get sprite backup.. will backup everything :)

  • 0
I no longer have a Windows Smartphone!!!

Currently in my pocket I have:
Samsung D500 & Nokia 6230 with a 1gig MMC, both on Orange

Ive also had the following in the past:
SPV C500, SPV E200,SPV Classic, Nokia 6110, Motorala V70, Siemens C45, Nokia 7650, Nokia 3510, Nokia 8310, Nokia 6210, Nokia 7110, Motorola StarTAC, Ericsson GH388, Oki 1130e

Oh and work have given me the following crap as well:
Sony Ericsson T230 on Vodaphone

#16
spark-x

spark-x

    Regular

  • Members
  • PipPip
  • 112 posts
thanks sparkisgti - i'll check it out!
sx

  • 0

#17
simonbratt99

simonbratt99

    Diehard

  • Members
  • PipPipPipPip
  • 417 posts
  • Location:Southampton, Hampshite, UK
  • Devices:XDA Orbit : Had spv c600
can i just check , hard reset? will that wipe everything on my phone, and set it back to day 1 , ie only the default software and all other stuff gone?
si

  • 0
Get all the free PC help you ever needed >>>here<<<
XDA Orbit.... There is NO better phone, and there never will be
C600....A god amongst phones
C500....stuff legends are made of

#18
fozzie

fozzie

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,482 posts
  • Gender:Male
  • Location:Chichester, West Sussex, UK
  • Devices:Nexus 4, Nexus 7
Yes.

Posted from my SmartPhone!

  • 0

#19
Phil Lee

Phil Lee

    Addict

  • Members
  • PipPipPipPipPip
  • 593 posts
  • Gender:Male
  • Location:Sale, UK
  • Devices:iPhone 4S, iPad 3
  • Twitter:@philrlee
Yes, that will wipe everything.

  • 0

#20
simonbratt99

simonbratt99

    Diehard

  • Members
  • PipPipPipPip
  • 417 posts
  • Location:Southampton, Hampshite, UK
  • Devices:XDA Orbit : Had spv c600
only asking because to do that on the e100 you had to run the thingy from the PC, not so now then? or untill the patch comes out (ie like 1.6 for e100)

  • 0
Get all the free PC help you ever needed >>>here<<<
XDA Orbit.... There is NO better phone, and there never will be
C600....A god amongst phones
C500....stuff legends are made of




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users