Guest peanut Posted August 20, 2004 Report Share Posted August 20, 2004 Had major problems and needed to hard reset, Orange did not know how so i emailed HTC directly and below is their instructions for reset back to factory settings. 1. Press and hold soft1 and soft2 keys. 2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep hold soft1 and soft2 keys. 3. Later, screen shoould show instructions to ask user to press '0' key to reset to factory default. 4. Press '0' within the timeout period, which is only several seconds only. 5. If no instruction is shown on the screen, repeat steps 1 to 4. The timing is sensitive. I know i am a GOD, but please do not worship me!! Regards Link to comment Share on other sites More sharing options...
Guest awarner [MVP] Posted August 20, 2004 Report Share Posted August 20, 2004 The Video Guide Thanks to pzee for another excellent video guide :) Link to comment Share on other sites More sharing options...
Guest mikeparky Posted August 26, 2004 Report Share Posted August 26, 2004 Nice tip and I'll add it to the main <a href=http://smartphone.modaco.com/viewtopic.php?p=97945#97945>Hard Reset</a> link. Don't worry about the worship bit that will not happen :) Moved and made a temporary sticky post in the C500 section. this doesnt work. or im being silly. ive tried it loads but keeps going to quick list or powers off if i hold the power button in too long Link to comment Share on other sites More sharing options...
Guest Vector Posted August 27, 2004 Report Share Posted August 27, 2004 You are meant to start the procedure with the phone turned off, not on, mike :P So when phone is off, then hold down both soft keys and power on etc... I had to use this procedure yesterday when my Screen went blank, had to pull the battery, then wouldn't get past the orange startup screen, so had to hard reset this way, but all ok now :) Phew! Link to comment Share on other sites More sharing options...
Guest Fruitini Posted August 31, 2004 Report Share Posted August 31, 2004 Have just had to do my second hard reset in as many days. My C500 completely freezes up at random times (once on the homescreen and once while locked in my pocket) and following removing the battery and reassembling will not get past the blue orange screen. Any one else having a similar problem? Link to comment Share on other sites More sharing options...
Guest SMYKUL Posted September 1, 2004 Report Share Posted September 1, 2004 This Wont Work for me, by "soft Keys" you do mean the two menu buttons dont you ? When i try this (phone off, press & hold both menu buttons/soft keys and boot up) my phone just starts up as normal, have also tried holding the vol up button and camera button with no avail. Can anybody help/confirm ? Link to comment Share on other sites More sharing options...
Guest Abbas04 Posted September 2, 2004 Report Share Posted September 2, 2004 You don't have to hold the power key down for long. Hold the 2 soft keys and press the power button for about a second - you should see a black menu pop up asking if you want to do a hard reset. I didn't realise that it wipes your contacts and all data on your storage card as well. Makes sense really - Good job I had all this backed up. Link to comment Share on other sites More sharing options...
Guest SMYKUL Posted September 2, 2004 Report Share Posted September 2, 2004 Thanks ! i was waiting for the canary screen, lol Link to comment Share on other sites More sharing options...
Guest midnight Posted September 2, 2004 Report Share Posted September 2, 2004 I didn't realise that it wipes your contacts and all data on your storage card as well. Makes sense really - Good job I had all this backed up. It wipes the Storage Card?????? are you sure???? thats one hell of a flaw if it does Link to comment Share on other sites More sharing options...
Guest chucky.egg Posted September 2, 2004 Report Share Posted September 2, 2004 It did NOT wipe my mSD card Link to comment Share on other sites More sharing options...
Guest manzonie08 Posted September 3, 2004 Report Share Posted September 3, 2004 What are soft1 and soft2 keys :?: :? Link to comment Share on other sites More sharing options...
Guest Phil Lee Posted September 3, 2004 Report Share Posted September 3, 2004 The two black keys to the left and right of the SPV logo. They are the ones that you press to perform the actions displayed in the bottom left and right of the screen. Link to comment Share on other sites More sharing options...
Guest uzi_999 Posted September 4, 2004 Report Share Posted September 4, 2004 i managed 2 hard reset mine using the clear storage program under accesories in the start menu..... it did NOT wipe my MiniSD card clean Link to comment Share on other sites More sharing options...
Guest spark-x Posted September 6, 2004 Report Share Posted September 6, 2004 Is there a way of backing up everything on the phone.. settings, contacts, txt messages? Also, does anyone know if there's a program that converts phonebook formats? eg- i'm using a C500 now but if i moved to a series 60 device in a few months can i keep my new neatly ordered phone book? hope thats not too off topic!? sx Link to comment Share on other sites More sharing options...
Guest sparkisgti Posted September 9, 2004 Report Share Posted September 9, 2004 Is there a way of backing up everything on the phone.. settings, contacts, txt messages? Also, does anyone know if there's a program that converts phonebook formats? eg- i'm using a C500 now but if i moved to a series 60 device in a few months can i keep my new neatly ordered phone book? hope thats not too off topic!? sx get sprite backup.. will backup everything :) Link to comment Share on other sites More sharing options...
Guest spark-x Posted September 9, 2004 Report Share Posted September 9, 2004 thanks sparkisgti - i'll check it out! sx Link to comment Share on other sites More sharing options...
Guest simonbratt99 Posted September 10, 2004 Report Share Posted September 10, 2004 can i just check , hard reset? will that wipe everything on my phone, and set it back to day 1 , ie only the default software and all other stuff gone? si Link to comment Share on other sites More sharing options...
Guest fozzie Posted September 10, 2004 Report Share Posted September 10, 2004 Yes. Posted from my SmartPhone! Link to comment Share on other sites More sharing options...
Guest Phil Lee Posted September 10, 2004 Report Share Posted September 10, 2004 Yes, that will wipe everything. Link to comment Share on other sites More sharing options...
Guest simonbratt99 Posted September 10, 2004 Report Share Posted September 10, 2004 only asking because to do that on the e100 you had to run the thingy from the PC, not so now then? or untill the patch comes out (ie like 1.6 for e100) Link to comment Share on other sites More sharing options...
Guest fozzie Posted September 10, 2004 Report Share Posted September 10, 2004 You've never had to run anything from a PC to hard reset the e100!? Posted from my SmartPhone! Link to comment Share on other sites More sharing options...
Guest Confucious Posted September 15, 2004 Report Share Posted September 15, 2004 My C500 finally turned up about 3 this afternoon. I synched with the PC OK then promptly nstalled all the software I've been downloading over the past few days. All seemed to be going well until I rebooted and the phone went into a reboot loop a reboot loop a reboot loop a reboot loop a reboot loop a reboot loop a reboot loop a reboot loop ... Phoned Orange who after I had waited 20mins for them to answer after asking lots of questions had to pass it to the techinical support team. I was told the CS guy would phone me back when he heard from them and when I asked when this would be I was told 1 to 5 DAYS! :shock: Found this thread and did a reset and can now get back into the phone. THANK YOU! :) Interesting to note it did NOT reset my date and time. Link to comment Share on other sites More sharing options...
Guest awarner [MVP] Posted September 15, 2004 Report Share Posted September 15, 2004 only asking because to do that on the e100 you had to run the thingy from the PC, not so now then? or untill the patch comes out (ie like 1.6 for e100) I presume you are talking about application unlocking? If so then you still need to do this, click on OTA for more info :) Link to comment Share on other sites More sharing options...
Guest adamkimber Posted September 17, 2004 Report Share Posted September 17, 2004 Is there a way of backing up everything on the phone.. settings, contacts, txt messages? Also, does anyone know if there's a program that converts phonebook formats? eg- i'm using a C500 now but if i moved to a series 60 device in a few months can i keep my new neatly ordered phone book? hope thats not too off topic!? sx Why would you want to abandon your C500?! :) Link to comment Share on other sites More sharing options...
Guest Bozza47 Posted September 18, 2004 Report Share Posted September 18, 2004 get sprite backup.. will backup everything :) Does the Smart Phone edition work with the C500 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now