Guest Pug Posted September 19, 2005 Report Share Posted September 19, 2005 After reading here about this running full-screen with the fix I bought Eclipse on the coolsmartphone site and received the email with the install code. Well installation goes fine upto the point of inputting the code which is 5 zero's. If I put a random code in I get a 'invalid' message, yet if I put in the correct code there is no message. Nothing happens. In fact if I leave the phone on this screen for too long it hangs and only removing the battery sorts it. Any ideas how to resolve this? I've emailed the guy at Alienware but he doesn't seem interested in helping a paying customer. :?: Link to comment Share on other sites More sharing options...
Guest awarner [MVP] Posted September 19, 2005 Report Share Posted September 19, 2005 The code you have will not be 00000 Normally what happens is that Alienware will recieve confirmation that you have bought the game and then issue a registration code. Link to comment Share on other sites More sharing options...
Guest davidhorn Posted September 19, 2005 Report Share Posted September 19, 2005 Assuming you bought it from CoolSmartPhone, the store you used was actually Clickgamer.com. If I was you I'd drop them an email, as their customer support is excellent. Cheers, Link to comment Share on other sites More sharing options...
Guest Pug Posted September 19, 2005 Report Share Posted September 19, 2005 It was indeed Clickgamer.com. I'll contact them. Link to comment Share on other sites More sharing options...
Guest Pug Posted September 21, 2005 Report Share Posted September 21, 2005 Hmmm........e-mailed clickgamer.com and haven't had an answer. Don't think I'll be buying from them again. Link to comment Share on other sites More sharing options...
Guest pd.ryder Posted September 21, 2005 Report Share Posted September 21, 2005 Maybe give 'em chance to get into the office?? :o Link to comment Share on other sites More sharing options...
Guest muff Posted September 21, 2005 Report Share Posted September 21, 2005 Hmmm........e-mailed clickgamer.com and haven't had an answer. Don't think I'll be buying from them again. pm'd you Link to comment Share on other sites More sharing options...
Guest Pug Posted September 21, 2005 Report Share Posted September 21, 2005 (edited) We're up and running !! :o Thanks muff. Edited September 21, 2005 by Pug Link to comment Share on other sites More sharing options...
Guest macca2187 Posted October 13, 2005 Report Share Posted October 13, 2005 I bought eclipse 3 weeks ago and after repeated emails I have still not had any contact from either jonathon@alieninvention or smesolutions. I have repeatedly sent my phone name with no answers. Who am I supposed to speak to, any ideas? macca Link to comment Share on other sites More sharing options...
Guest muff Posted October 13, 2005 Report Share Posted October 13, 2005 I bought eclipse 3 weeks ago and after repeated emails I have still not had any contact from either jonathon@alieninvention or smesolutions. I have repeatedly sent my phone name with no answers. Who am I supposed to speak to, any ideas? macca pm'd you Link to comment Share on other sites More sharing options...
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