Guest mlp Posted October 22, 2005 Report Share Posted October 22, 2005 (edited) Considering o2 (and t-mobile for that matter) are already shipping the Exec @ £139 on any contract, why is there so much anticipation over Orange's offering? I'm lead to believe that in my town, o2 has better reception than Orange (friends with o2 handsets get good reception where I get "searching...". So, when my C500 contract runs out at the beginning of Nov, I think I know what I'll be doing... ...unless you know why I shouldn't? Edited October 22, 2005 by mlp Link to comment Share on other sites More sharing options...
Guest nafem Posted November 2, 2005 Report Share Posted November 2, 2005 Considering o2 (and t-mobile for that matter) are already shipping the Exec @ £139 on any contract, why is there so much anticipation over Orange's offering? I'm lead to believe that in my town, o2 has better reception than Orange (friends with o2 handsets get good reception where I get "searching...". So, when my C500 contract runs out at the beginning of Nov, I think I know what I'll be doing... ...unless you know why I shouldn't? <{POST_SNAPBACK}> I just phoned Orange to see how much they will charge me to upgrade my C500 to M5000 and they are giving it to me for nothing! Hows that for a bargain!!! Link to comment Share on other sites More sharing options...
Guest philtech44 Posted November 2, 2005 Report Share Posted November 2, 2005 and there's yer answer! Link to comment Share on other sites More sharing options...
Guest stanthebiker Posted November 2, 2005 Report Share Posted November 2, 2005 (edited) Hmm, I just got off the phone with Orange Business Customer Service (345). They quoted £299 to upgrade from my E200 and when I told them that was more than I was willing to pay, they came back after a few mins on hold with £249. I asked them for a PAC code, which they were only too pleased to give me! No attempt to retain this customer. o2 or T-Mobile are looking like a strong possibility, not that I particularly want to leave Orange. Edited November 2, 2005 by stanthebiker Link to comment Share on other sites More sharing options...
Guest eggedd2k Posted November 2, 2005 Report Share Posted November 2, 2005 we were told high prices like that yesterday - with a bit of persistence i'm getting one for £129. just gotta wait for our local orange shop (the business store) to get them in at the end of the week Link to comment Share on other sites More sharing options...
Guest stanthebiker Posted November 2, 2005 Report Share Posted November 2, 2005 eggedd2k: By persistence do you mean I should just keep calling until I get a better deal? The guy I spoke to didnt even know the M5000 was released until he checked it out. Link to comment Share on other sites More sharing options...
Guest eggedd2k Posted November 2, 2005 Report Share Posted November 2, 2005 if poss you'd be best to speak to the person who sorted out your orange contract originally. he should be able to sort something out - most likely this will be in liason with your local orange shop. the folks in the upgrades department arent really business upgrade efficient. speaking to whoever sorted your contract out originally is essential though i reckon. just keep ringing him/her until they get fed up with you. Link to comment Share on other sites More sharing options...
Guest stanthebiker Posted November 2, 2005 Report Share Posted November 2, 2005 It was so long ago. I think I sorted this contract out myself by just ringing Orange direct. Link to comment Share on other sites More sharing options...
Guest eggedd2k Posted November 2, 2005 Report Share Posted November 2, 2005 mmm. might be trickier. have you tried speaking to the retentions department? Link to comment Share on other sites More sharing options...
Guest stanthebiker Posted November 2, 2005 Report Share Posted November 2, 2005 When I asked for the PAC code I thought I would be put through to retentions, but I got put through to the 'disconnections' dept. Link to comment Share on other sites More sharing options...
Guest afhstingray Posted November 3, 2005 Report Share Posted November 3, 2005 call 150 on your orange phone, press 4 then press 3 (the "if your thinking of leaving orange" button then tell them you want to leave they will ask you why, tell them o2 have this really nice phone and want to give it to you free....they'll give u a good deal.. Link to comment Share on other sites More sharing options...
Guest stanthebiker Posted November 3, 2005 Report Share Posted November 3, 2005 Just tried that afhstingray, the retentions department were not budging. Looks like o2 or T-mobile then. Does anyone have any recommendations or reasons not to use either of them? Link to comment Share on other sites More sharing options...
Guest gcarte Posted November 3, 2005 Report Share Posted November 3, 2005 Just tried that afhstingray, the retentions department were not budging. Looks like o2 or T-mobile then. Does anyone have any recommendations or reasons not to use either of them? <{POST_SNAPBACK}> orange are doing 3 months free 3g access with 1000MB per month been told buy orange store today that there 3g prices are going to drop big time in the new year lots of talk and 3g access packages. :twisted: Link to comment Share on other sites More sharing options...
Guest Confucious Posted November 4, 2005 Report Share Posted November 4, 2005 (edited) Just tried that afhstingray, the retentions department were not budging. Looks like o2 or T-mobile then. Does anyone have any recommendations or reasons not to use either of them? O don't seem botherd about keeping customers. Check the coverage of O2 and T-Mob. T-Mobs Web and Walk seems a good deal but see what you can get on O2. T-Mob phones are locked but O2 phones aren't. O2's interface on the Universal slows it down to a crawl - if you do get an Exec then dump their s/ware! Don't know what T-Mobs s/ware is like. HTH Edited November 4, 2005 by Confucious Link to comment Share on other sites More sharing options...
Guest stanthebiker Posted November 4, 2005 Report Share Posted November 4, 2005 (edited) O don't seem botherd about keeping customers. Check the coverage of O2 and T-Mob. T-Mobs Web and Walk seems a good deal but see what you can get on O2. T-Mob phones are locked but O2 phones aren't. O2's interface on the Universal slows it down to a crawl - if you do get an Exec then dump their s/ware! Don't know what T-Mobs s/ware is like. HTH <{POST_SNAPBACK}> Thanks for your reply Confucious. Yes, T-mobile looks like the best option due to the 40mb included with Web'n'walk. However, I have to give Orange their due and say that their 3G coverage (at least the map) does reach my village. However, as I would use Wi-Fi when in the house for internet connectivity, I am not sure thats such a big deal. Here are my figures T-Mobile Web n Walk 200 12 month at £16 (200 mins talk time, 40MB data) = £192 6months at £35 = £210 Handset £150 Total £552.00 over 18 months T-Mobile Web n Walk 400 9 months at £23.50 (400 mins talk time, 40MB data) = £211.50 9 months at £51 = £459 Handset £100 Total £770.50 over 18 months o2 18 months at £25 (200 mins talktime, 1MB data) = £450 18 months additional 4MB data at £5 = £90 Handset £150 Total £690 Staying at Orange 18 months at approx £27 a month (120 mins talk time) = £486 18 months Mobile Office 7mb data at £11.75 = £211.50 Handset £249 (down from £299 after telling them Tmobile do it for £99 on Web n' Walk 400) Total £946.50 Staying at Orange for another 18 months with current handset 18 months at approx £27 a month (120 mins talk time) = £486 Conclusion The most expensive alternative option (T-Mobile Web'n'Walk 400) still saves me £176 over 18 months. The best alternative option (T-Mobile Web'n'Walk 200) saves me £394.50 over 18 months and only costs an extra £66 more than just staying with Orange with my current handset or a free upgrade. Any comments are welcome, it currently looks I will be ordering from T-Mobile on Monday. Edited November 4, 2005 by stanthebiker Link to comment Share on other sites More sharing options...
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