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v)reported 5 times to orange
vi)Not replacing phone
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To be honest, I can see Oranges point of view on this one. It's not a hardware problem and replacing your phone will not fix it. You'll just install the same software, use the same BT devices and get the same problems on a new one. It costs them money to give you a new one, and they cannot resell your old one. No one benefits.
A better solution would be for them to fix the damn problem in the first place, but the BA is a tad old now and I don't see this happening. Despite what the ads try to tell you, they don't give a toss about existing customers, they have your money and a 12-month contract.
I think many blueangel users from all networks have experienced this problem, mine did from T-Mobile (MDA3) I don't currently use my MDA as a phone (use my SPV C500) only use it for satnav. I have just updated the MDA3 rom from t-mobile so may try to use it as a phone again to see if it's made any difference to this issue.
This seems to be an Orange centered problem?? (judging by the posts anyway)
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