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Help ! no sound

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#1
pwr14

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i lost all sound and ring on my i600.. just trying to figure out if it's the
phone gone bad or a settings problem. i can't find a default reset , any help is appreciated ! thanks ia :)

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#2
awarner

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Have you recently installed or uninstalled anything?

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#3
pwr14

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no, haven't installed or uninstalled, the only thing is that after my
daughter brought it back it has a small dent in the cover just above the verizon logo

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#4
awarner

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Ok so if the phone appears to have been dropped theere could be a hardware problem rather than software and a hard reset will probably not help.
Just checking is there any sound at all from calls etc?

PS welcome to the site :)

Edit
As for a Hard Reset try the following,
With the phone off hold down the 6 and # keys and power on.

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#5
pwr14

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no, no sound from incoming calls, the vibrate works, but no keystroke sounds or other normal sounds like deleting the call history list

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#6
awarner

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I think you need to ask your daughter how the dent appeared.
I've not taken an i600 apart so can not guide you haw to check the internal connections yourself.
I would definately try a heard reset first then if that fails take it to a local service center.

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#7
ironsoulreaver

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well.. it might be worth it just to open the phone up and see if it has the dreaded "contact" speaker... there in which i means the speaker sits on 2 metal contacts instead of being hard wired... which is a common problem with smartphones... ive had that issue with every smartphone ive owned so far. except this one.. havent had it very long...
it looks like the phone has 3 screws behind the battery holder and thats it...

you might want to tap the phone to see if you can reseat it...

but this is all just a theory..

but can you hear the person talking through the ear peice though?

Edited by ironsoulreaver, 19 February 2006 - 01:45 AM.

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#8
ironsoulreaver

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oh and also you might want to go to a verizon store for help... just dont tell em the dent just happened.... i got a phone off of ebay about 3 weeks ago... it was old cause it had 2002 on it... there was something wrong with it when i took it to have it turned on and they said that the phone was still under waranty. worht a shot.. i got a refurb phone at no cost

Edited by ironsoulreaver, 19 February 2006 - 01:50 AM.

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