Just got it back and it's suffering from the same problem as before it went in. It's really straange.. I posted about it months ago, that the battery seems to drain when it's in the case.. I tried to explain that the case is elastic and faux leather and should not drain the battery.. but HTC tell me 'dont use the case'
I complained this wasn't really a solution as to why the unit has no battery after a full charge in a matter of hours, but they said there's nothing more that they can do..
So called Orange who told me there's nothing they can do .. BS about the warranty etc..
So i have a unit that doesn' work.
HTC dont' think there's a problem, and because they've apparently fixed it, Orange tell me that the unit is fixed. It's clearly not.
What the heck should I do? I just am told to send it back to HTC but it's clear they think they have fixed the problem. Orange won't help me..
Apparently I dont' have any say with Orange because i'm not in Orange care with the unit.