The faults are as follows
The speaker when I am in a call is crackly -
There is a dead pixel on the screen - it is just lit up red
The software crashes occassionally and also freezes, I cant duplicate the error dont know what causes it
I have rang orange who wont help because its not the phone I took out on my contract , they advised me to contact HTC Europe - I have looked at their website and I cant see the M500 , I have tried to enter the imei and it says its not recognised
Any idea;s how I can get the phone repaired under warranty ???
All help greatly accepted