I used to have a M500 on an Orange contract. I got the phone upgraded to a Sony K800i and thought I would sell it on ebay. The guy who won it has contacted me to tell me that everything works apart from the fact that he cannot make any calls on it. I had used a pay as you go sim in the phone just before I sold it, so I definately know it worked, but this was before my new phone arrived and was registered.
Do Orange do anything with mobiles once they have been replaced with a new upgrade so this sort of thing doesnt happen?
I will give them a call, but wanted to check here first as I would not have a clue where to start with Orange CS.
Many Thanks in advance