Problems with IMEI-check m3100 unlock

[Guest fluffcat1]

Well, after Motin was unable to get an m3100 code for me I thought I'd try IMEI-check.

http://www.modaco.com/index.php?showtopic=245558&hl=

The phone was a warranty replacement by HTC europe and sadly arrived locked to Orange as expected.

The rom version is standard and the same as my other m3100. The device can activesync, connect through MTTY, and start the flash process. When I tried to use IMEI-check's unlock after receiving the code I get a comm error after the app confirmes the IMEI and the status bar has moved 4 blips along. I have tried both version 2 and the older version 1.3 of their app on 3 machines with different USB chipsets so far, I have no sd card inserted, no antivirus or firewall ( latest try was on a clean XP pro build) and no other USB devices attached.

I will paste IMEI-checks unhelpful 'support' emails below but if anyone has any other ideas please comment...after first saying it may be due to the warranty exchange from HTC, now it's my fault as it obviously works for others according to them so I must be stooopid..or a cheater who wants his money back, despite never mentioning that to them.....

So any ideas how I get this to work as imei-check are being less than helpful - accusing me of being a 'cheater'....! And if it is a comms issue how come it can read my IMEI etc and I can flash devices on ther same machine? Do they use some special commands for their unlock?

Anyone else do unlocking for m3100's? If Motin can't get it I don't think it will be on Orange UK's list either. I've mailed HTC for some help but if anyone else can suggest something to try....

-----------------------------------------------------------------------------------------------------------------------

Have I asked for my money back? NO. I HAVE ASKED FOR HELP.

You can reply to this in the public threads I will make about it from now on.

>Hello,

>

>we already verified some new production units. It looks like you are

>the only one having this problem. Why you start to talk so bad right

>now? Usually only cheaters speak like so which try to get money back...

>Do we have to asume you are a cheater or do you want to unlock your phone?

>

>Just to confirm, you tried it on 2 different computers alraedy? Or did

>you use

>2 times the same type of computer with same configuration? It sill

>looks like some firewall/antivirus/anti spyware/whatever running in

>background slowing down your computer is causing the problem. Please be

>aware that some firewall/antivirus software is not complete disabled in

>case you only uncheck some options.

>

>Again: We verfied unlocking M3100 with 1.06.00.00 radio is 100%

>working. You are the only one having problems. The chances are 99,9%

>that your computer / configuration is causing the problems.

>

>Regards,

>

>IMEI-CHECK Team

>

>----- Original Message -----

>

>> Unlikely HTC's fault - the seriel and IMEI are early production of

>> the m3100

>and not that far from my other m3100 units that I also wanted to unlock

>:-(

>>So this is the extent of your 'support' then? 'Maybe they changed

>>something

>we have to add a change too ;-)' ? Wow! That REALLY helps!

>>The unit can activesync on all my PC's. The unit can communicate

>>through MYYT

>on my pc. The unit can start the flash process on my PC. So saying it's

>an activesync or HTC issue doesn't help me as they all work, your app doesn't...

>>Anything else to suggest before I post all over the internet about

>>this to

>get other's thoughts?

>>Richard

>>

>>>Hello,

>>>

>>>you said it was a recent exchange from HTC. Maybe they changed

>>>something we

>

>>>have to add a change too ;-)

>>>

>>>But usually they never do like so without changing version numbers.

>>>

>>>Regards,

>>>

>>>IMEI-CHECK Team

>>>

>Hello,

>

>no better on my laptop :-(

>

>Any ideas?

>

>Desktop is a Fujitsu p4 with SIS USB chipset, laptop is HP with an

>intel USB chipset, only other machine to hand is a mac :-(

>

>Richard

>

I am installing activesync on another pc as I type. I have also downloaded the unlock file directly from your site.

Richard

>Hello,

>

>unlocking radio 1.06.00.00 is 100% working without any problems. So for

>sure your PC has problems to communicate with the device properly. Any

>chance to use a different PC? (You only have to install ActiveSync for

>the USB drivers first).

>

>Regards,

>

>IMEI-CHECK Team

>

>----- Original Message -----

>

>> Hello,

>>no, direct usb connection, and as mentioned no antivirus / firewalls

>running.

>>m3100 IPL -1.01 HERM100 SPL 1.04

>>R 1.06.00.00

>>G 32.37.7010.01H

>>D 1.23

>>Richard

>>

>>>Hello,

>>>

>>>-do you have Antivirus/Firewall software running in background? ==>

>>>please turn off during unlock

>>>

>>>-do you use a USB HUB/Extender? ==> please connect device direct to

>>>your PC

>

>>>USB

>>>

>>>-what is the radio firmware version (shown for very short amount of

>>>time on

>

>>>lower right corner when starting device)?

>>>

>>>-what device is it? HTC TyTN/Vario2/Dopod/M3100/....?

>>>

>>>Regards,

>>>

>>>IMEI-CHECK Team

>Hello, I've got my key, your app recognizes my device, but the process

>hangs on the fourth 'dot' after unlocking, then if I am using version

>2e I immediatley get comm error #4 - there is no antivirus running, no

>mini sd card inserted, I have rebooted the win XP machine I am trying

>on and disabled windows firewall as well as norton, and tried an

>earlier version of the m3100 unlocker which does the same, albeit with

>a longer time period befpore timing out.

>

>The device recovers fine after a soft reset, and syncs with activesync

>perfectly, your app can read so far but then stops. See screen dump.

>Def. no sd card or firewall running!

>

>This unit was a recent warranty replacement from HTC.

Edited September 17, 2006 by fluffcat1

[Guest fluffcat1]

Well, at least they are t a l k i n g s l o w l y to me now so I might understand their questions - despite already specifiying the make of machines I tried it on and their respectived USB chipsets...

Richard

>Hello,

>

>may´be the mails been to long in past and we have to try with only one

>question per mail:

>

>LAST QUESTION you NOT answered:

>

>You tried it on 2 different computers already or did you use 2 times

>the same type of computer with same configuration?

>

>Regards,

>

>IMEI-CHECK Team

>

>----- Original Message -----

>

>> http://www.modaco.com/index.php?showtopic=246018

>>I have to ask in public as you will not help me. Read everything I

>>have

>written, I have already tried all you suggested BEFORE you suggested

>it...and I have not asked for my money back at all so why do you accuse

>me of being a 'cheater'?

>>

>>>Hello,

>>>

>>>no problem to tell in public that our solution is working for

>>>everybody

>else.

>>>Still not sure what your problem is and why you need public to solve

>>>your problem.

>>>

>>>Regards,

>>>

>>>IMEI-CHECK Team

>>>

>>>----- Original Message -----

>>>

>>>> Have I asked for my money back? NO. I HAVE ASKED FOR HELP.

>>>>You can reply to this in the public threads I will make about it

>>>>from now

>>>on.

[Guest fluffcat1]

Hmmmmm...despite calling me a 'cheater' ,and the fact I never asked for a refund, IMEI-Check have now just refunded the

[Guest MARKUKCOUK]

all just proves what me, and a few others already know - florin is a unhelpful cock who's out to get as much as possible out of the smartphone community, and sod the moral implications.

[Guest florin_m]

I'll answer only onces to this acusations:

First thing firsts.

WHY you didn't post the FULL story and ONLY parts of it? We asked you several time to answer some simple questions which you refused to answer. Simple as that HOW can we help someone if they don't cooperate by answering our questions? Unfortunatly we can't read minds!

The problem does not need any more explanation. Solution for all unlocking problems: Contact IMEI.-CHECK support AND ANSWER questions then you get help to solve your problems.

[Guest peekie]

I myself have unlocked my Orange UK SPV m3100 without any problems through IMEI CHECK , so it does work , supplying all the information required does help as i was unable to unlock my dutch spv m3000 , after a couple of emails and all the requested info needed i got within the same day another unlocker which worked perfect .

MARKUKCOUK the 20 pounds is the price they charge if you do not want to pay then you will have to wait and hope for a free option, these free unlockers can work or brick your phone ( i lost a c500 through a free unlocker and i did not get a replacement from orange only a higher visa bill the month after ) the choice is yours

[Guest fluffcat1]

I'll answer only onces to this acusations:

First thing firsts.

WHY you didn't post the FULL story and ONLY parts of it? We asked you several time to answer some simple questions which you refused to answer. Simple as that HOW can we help someone if they don't cooperate by answering our questions? Unfortunatly we can't read minds!

The problem does not need any more explanation. Solution for all unlocking problems: Contact IMEI.-CHECK support AND ANSWER questions then you get help to solve your problems.

No, Florin, if you read the emails, I had previously answered the 1 question you kept repeatedly asking....

You kept asking 'have you tried different computers?' and I had already emailed 'I have tried it on a p4 fujitsu and a HP tablet PC' about 3 days earlier....

So this IS the full story...

[Guest fluffcat1]

Question sent yesterday:

>Hello,

>

>may´be the mails been to long in past and we have to try with only one

>question per mail:

>

>LAST QUESTION you NOT answered:

>

>You tried it on 2 different computers already or did you use 2 times

>the same type of computer with same configuration?

>

>Regards,

>

>IMEI-CHECK Team

My email sent friday evening:

>Hello,

>

>no better on my laptop :-(

>

>Any ideas?

>

>Desktop is a Fujitsu p4 with SIS USB chipset, laptop is HP with an

>intel USB chipset, only other machine to hand is a mac :-(

>

Looks pretty well answered to me....yet keeps getting asked and apparently I didn't provide enough information...maybe they needed some other info, who knows, but I had already replied to the question about 'different' machines.

Richard

[Guest florin_m]

You said here on forum that was a TABLET pc, and u didn't said that in the emails to us.

The unlockers DO NOT work on ANY Tablet pc (problems with the power in the usb port!) !

You see a SMALL detail but for us is very important!

Try please on a DESKTOP or a LAPTOP runing windows XP or 2000 SP4.

Question sent yesterday:

>Hello,

>

>may´be the mails been to long in past and we have to try with only one

>question per mail:

>

>LAST QUESTION you NOT answered:

>

>You tried it on 2 different computers already or did you use 2 times

>the same type of computer with same configuration?

>

>Regards,

>

>IMEI-CHECK Team

My email sent friday evening:

>Hello,

>

>no better on my laptop :-(

>

>Any ideas?

>

>Desktop is a Fujitsu p4 with SIS USB chipset, laptop is HP with an

>intel USB chipset, only other machine to hand is a mac :-(

>

Looks pretty well answered to me....yet keeps getting asked and apparently I didn't provide enough information...maybe they needed some other info, who knows, but I had already replied to the question about 'different' machines.

Richard

[Guest fluffcat1]

You said here on forum that was a TABLET pc, and u didn't said that in the emails to us.

The unlockers DO NOT work on ANY Tablet pc (problems with the power in the usb port!) !

You see a SMALL detail but for us is very important!

Try please on a DESKTOP or a LAPTOP runing windows XP or 2000 SP4.

Wow, so you admit you DID get that email then, even after saying I hadn't answered it and asking over and over.....?

If you read the forum you'll see I also tried it on a clean build of XP pro on a different desktop.

There are no problems with the power output from the USB of my tablet PC as I have previously measured it (it is one of the reasons I use this model and not it's successor the tc1100 ) and I manage to flash other devices inc using buzzdev's unlockers via the tablet and the mpx200 unlocker, which are notoriously fickle.

You're just grasping at any excuse rather than actually trying to help....

Richard

[Guest fluffcat1]

Hurrah for Motin! He has the code! Hurrah! Hurrah! Hurrah!

>I have please repay now

>>Not yet - do you have it?

>>>did u get the code ?

[Guest florin_m]

Wow, so you admit you DID get that email then, even after saying I hadn't answered it and asking over and over.....?

If you read the forum you'll see I also tried it on a clean build of XP pro on a different desktop.

There are no problems with the power output from the USB of my tablet PC as I have previously measured it (it is one of the reasons I use this model and not it's successor the tc1100 ) and I manage to flash other devices inc using buzzdev's unlockers via the tablet and the mpx200 unlocker, which are notoriously fickle.

You're just grasping at any excuse rather than actually trying to help....

Richard

We try to help you, but when you don't willing to colaborate with our support team how can we be more helpfull ?

The message about laptop we read it from your post here on the forum.

So, if you want support, please colaborate (answer in details to our questions) and please use the web interface for the email so your emails arrive for sure at us. We sick of email problems (that user claiming they sent email to us and mail not riched us or customers claiming that they never received our emails).

Anyway i'll stop posting here as this is not a support forum for imei-check :D. If you want support write to us (using the web page designed for that).

[Guest fluffcat1]

We try to help you, but when you don't willing to colaborate with our support team how can we be more helpfull ?

The message about laptop we read it from your post here on the forum.

So, if you want support, please colaborate (answer in details to our questions) and please use the web interface for the email so your emails arrive for sure at us. We sick of email problems (that user claiming they sent email to us and mail not riched us or customers claiming that they never received our emails).

Anyway i'll stop posting here as this is not a support forum for imei-check :D. If you want support write to us (using the web page designed for that).

Your message is moot, I can get the code now for

Edited September 18, 2006 by fluffcat1

[Guest peekie]

Seeing as you are a modaco plus member you will have got the unlock for 18 pounds and not 20 if you used the 10% saving :D

[Guest florin_m]

Your message is moot, I can get the code now for

[Guest fluffcat1]

Seeing as you are a modaco plus member you will have got the unlock for 18 pounds and not 20 if you used the 10% saving :D

Wow. Didn't know that! :D

Shame I can't get it to work eh? Got another 3 x m3100's to do :D

Richard

[Guest fluffcat1]

The mail problems is nothing to do with the hosting. Some providers don't like our ip class (aol, securemail , etc, etc, etc). we write to them at least once / week. Also the spam softwares (from our ISP, from client ISP, from client PC, etc, etc.).

That would only affect the mail you send if other providors don't like your IP, not the mail you (don't) recieve...

And spam software at your end causing the problem would be, er, your problem.....

I was using a web based email client (1and1) from the same PC using the same ISP that you had previously recieved mails from, after disabling the firewall so as to try to get the unlocker working so it ain't this end methinks. According to 1and1 it went fine...

Richard

[Guest simonclark123]

I wouldn't normally post a private email on a public forum.

But I was not impressed with the fact that I was not forewarned that I might not be able to get the service from imei-check that I had paid for *before* making payment, and thought

a)others should be made aware of it

b)imei-check might read this and change it on their website

URGENT

Dear imei-check

Please can you help me - I have been using your services to unlock new pda's I supply to my customers and have been very happy with the service.

Hence, it was highly embarrassing when, yesterday, I took a new pda to a client, went onto imei-check as I have done 4 times before, paid via paypal, only to be told by email a minute after paying that I could not actually use the service that I had just made payment for 'until further verification has been received'.

Potential customers should be told of this *before* actually making payment.

If you look at my ebay rating (simonclark123), you will see that I have a 100% rating.

If a customer of yours were to reverse a paypal payment, it would surely be a case of fraud, as I am sure that your software can provide proof of your service having been provided.

I do not at present have access to a scanner, so am unable to email you a copy of my passport (if you let me know your fax number, I could fax it to you if you insist).

Please could you sort this out for me, as I am likely to have many more pda's to unlock.

Many thanks

Simon

Simon Clark

Business Telecoms

[Guest The Doctor]

Ah so Florin Mandache returns!

After not responding to my PM's :rolleyes:

It's not nice and his ebay feedback is testament to the fact he isn't.

Phil

Edited September 22, 2006 by The Doctor

[Guest fluffcat1]

I wouldn't normally post a private email on a public forum.

But I was not impressed with the fact that I was not forewarned that I might not be able to get the service from imei-check that I had paid for *before* making payment, and thought

a)others should be made aware of it

b)imei-check might read this and change it on their website

Hi Simon,

if you need an m3100 unlock contact xda-dev member 'motin' who provides a code based solution for

[Guest fluffcat1]

Ah so florin_m returns!

After not responding to my PM's :rolleyes:

It's not nice and his ebay feedback is testament to the fact he isn't.

Phil

Yay! My own cheer squad! Go Me! Go Me!

With regards to IMEI-check's support, take a squizz at this thread:

http://forum.xda-developers.com/viewtopic.php?t=62798

This guys m600 now won't boot after unlocking....

But it's nothing to do with IMEI-check eh? :(

Richard

[Guest simonclark123]

Hi Richard

Thanks for that, but it's a Vario 2 I paid imei-check to unlock, and I think they're the only ones who know how to unlock it?

Regards

Simon

Business Telecoms

[Guest fluffcat1]

Hi Richard

Thanks for that, but it's a Vario 2 I paid imei-check to unlock, and I think they're the only ones who know how to unlock it?

Regards

Simon

Business Telecoms

From reports, t-mob only charge

[Guest simonclark123]

Hi Richard

Thanks for that

However device needing unlocking is Vario 2

I'm 'verified' with imei-check now (I think they're the only ones currently able to unlock Vario 2).

Regards

Simon Clark

Business Telecoms

[Guest simonclark123]

I had heard t-mobile would unlock for