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Problem with Orange video calling

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  • PipPipPip
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  • Devices:Orange SPV C500

I'm trying to make a video call to another 3G enabled handset on the O2 network from my Orange handset (6680). When I try, I get an error message saying "Check network services". I have spoken to Orange who have gone through my phone settings, account settings and sent a SIM update to refresh my USIM but still I get this error. It's gone to tech support, even the data support team said it could be a while until I get an answer!!!

I have a full 3G signal, so does my friend - confirmed by voice call afterwards.

I have had this before but it seemed to clear it's self a few minutes after speaking to customer services back in February. The video answer service started working then also.

But now, nothing just the error again. Anyone else had this?



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