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Problem with Orange video calling

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jbrare

jbrare

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Hello,

I'm trying to make a video call to another 3G enabled handset on the O2 network from my Orange handset (6680). When I try, I get an error message saying "Check network services". I have spoken to Orange who have gone through my phone settings, account settings and sent a SIM update to refresh my USIM but still I get this error. It's gone to tech support, even the data support team said it could be a while until I get an answer!!!

I have a full 3G signal, so does my friend - confirmed by voice call afterwards.

I have had this before but it seemed to clear it's self a few minutes after speaking to customer services back in February. The video answer service started working then also.

But now, nothing just the error again. Anyone else had this?

Thanks

JB

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