Neil thanks yes I still have the problem. I hope you had a good Christmas, I forgot temporarily about IT which was just as well, my landline went out of action too!
Re yr questions, I bought the M600 off ebay, boxed brand new last April/May, I unlocked the orange setup to continue with my existing service (Touch). However as planning a round the world trip I need an international service and changed back to Orange Pay-as-you-go. Everything worked fine in UK and the USA picking up local provider, but no service in NZ or anywhere since. Orange said it was the local provider's problem, local provider said it was Orange's problem. Return to UK, Orange shop say it is Microsoft problem. Still no service.
Have done full hard reset with recalibration stuff. When I attempt to use the phone it says the phone is switched off, would I like to turn it on Yes PLEASE, but it doesn't turn on. I can't get into settings because I get the phone is turned off message!
[Now I am having a hassle trying to pick up my accumulated voicemails via landline, which I cannot access because I get a message which says I have not enough credit, although it is £35+.]
Anyway I have downloaded the iJAMIN ROM software as Phil suggested which I hope will restore the telephone and GPRS services, with or without Orange. I am plucking up courage to instal it when I have some peace and quiet, probably tomorrow. Do you know, do I drag the file over to the M600 and unzip it there, or do I unzip it on my laptop first? Once installed is that it or do I have to change any settings for it to work with the Orange SIM card as before? I guess from your comments as the phone is already unlocked I can swith to another service without any problem (!!), stupid question I expect but is the M600 compatible with any mobile service for emails etc Thanks, Martin
PeeBeef- have you managed to sort this yet?
Your 1st question- how to download WM, is irrelevant. Doing a hard reset automatically reinstalls the whole of the WM operating system, plus Orange's enhancements, like the connection settings, colour schemes etc.
How old is the M600, and how long has your contract to run with Orange?
Did you actually succeed in a full hard reset (eg did you have to go through the mini tutorial again after starting?). If you still can't connect, then this strongly suggests either a SIM card failure, or a device failure. Can you try the SIM card in another phone to see if it works? If the SIM card is OK, then the ball is in Orange's court assuming the M600 is less than 1 year old and still under warranty. Don't let them fob you off with lame excuses.
Regarding other operators: Orange tend to SIM lock all their devices, so you would need to unlock it to use another Opertor's SIM card. You would alos be tied to any remaining contract with Orange, during which their customer support should still be avaialable, but obviously they can't support non-Orange ROM's.
Although you have done a hard reset, it might still be worth going into the phone settings/Networks control panel and make sure you select either 'Automatic Network selection' which should connect to Orange in the UK, or select Manual, then see how many operstors are listed (this can take 2-3 minutes of network searching). Hopefully Orange might be amonh them, and you could then manually select it.