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Firewall preventing connection between Dell Axim and computer

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#1
memefifine

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Cannot get my new dell axim to connect to the computer because of Zone Labs firewall. When I uninstall the firewall, it connects up fine, but then cannot connect when I reconnect the firewall. Looked at the microsoft internet help, and got half way through and then found it was on a different version of the firewall - I have the free downloaded version of Zone Alarm.
Does anyone know how to do this? I can see someone has dealt with a phone, but I'm not sure I understood their answer!
Many thanks in hope

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#2
jimbouk

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What version of activesync are you using? The latest ones are a lot better at bypassing firewall issues. Otherwise, can you not see a list of blocked ports and apps in Zone alarm?

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#3
memefifine

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Cannot get my new dell axim to connect to the computer because of Zone Labs firewall. When I uninstall the firewall, it connects up fine, but then cannot connect when I reconnect the firewall. Looked at the microsoft internet help, and got half way through and then found it was on a different version of the firewall - I have the free downloaded version of Zone Alarm.
Does anyone know how to do this? I can see someone has dealt with a phone, but I'm not sure I understood their answer!
Many thanks in hope


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#4
memefifine

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Many thanks for your comments. I'm hoping this is a reply which gets to you as there seemed to be about 4 steps in making a response.
It's ActiveSync 4.1. Is ActiveSync 4.2 better? as I think there was an opportunity to get this in the microsoft website.

And yes, I looked in Zone Alarm, and next to the various parts of the ActiveSync programme there were pairs of question marks under the sections Access and Server. I did change these to ticks but it didn't make any difference so I changed them back again.

Thanks - your help is appreciated!
memefifine :)

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