You are just the sort of customer they want and will do anything to keep - you are a high spender and best of luck to you.
For us poor people O are IMHO a total waste of space now, they have decided their target market and that's high spenders, most people can't get OWU - if they could then O would have kept a lot more SmartPhone/PPC users.
Its different for everyone... I negotiated a new contract for myself and my wife. They wanted to charge me 45 bucks and her 35 bucks for the same talk plan... I questioned what the difference was, and they told me that because I had spent more over the term of my previous contract, "I had more to save"
I pointed out that if I cancelled the whole shebang, they would not get any money from me at all........... however the person countered by saying that they were ruled by a computer robot overlord who had dictated the call plan to them from on high and he would strike down wrath on them, if they applied any logic in this matter. (or they may have used different words to that effect)
So I moved to t-mob and have been very happy with them to date... excellent signal quality, excellent speed on the internet, and a call centre I don't have to wait an hour for. Apparently, they don't have a robot overlord here, or maybe he is just a whole lot nicer....
Glad orange has sorted you out...
Edited by proindigo, 13 June 2007 - 07:43 AM.