Guest Atomicsunset Posted July 18, 2007 Report Share Posted July 18, 2007 Hi. This is my first posting here. I've done a bit of reading in the forum about my topic, but have yet to see my problem actually be asked. Im trying to upgrade my stock i730 to WM5. Im trying to do so with a vista premium laptop. I downloaded the official upgrade from verizon. I updated my Windows mobile connector to the latest version. My phone and my computer can communicate fine. Ive installed a few Spb programs with no hassle. When I try to install the WM5 upgrade it tells my that "my device is not qualified to recieve this update." in bright red lettering. I waited on hold with my local store only to be told that they dont support my phone and to try a different store. I waited on hold with Verizon themselves only to be told that they arent too sure why it didnt work and to call samsung... I waited on hold with Samsung to be told that I should have my upgrade done for free at my local store. I refuse to wait on hold and badword around with automated systems that have a button for everything in the world but a person. I then went online again to browse through forums and read manuals. The only thing close to helping me was a Verizon manual about my problem. (great I says to myself) It said to make a shortcut of one of the files inside the install and add to the target \mode=emergency This didnt work either. If anyone could tell me if Vista cant do this upgrade, or if I'm missing a huge forum post explaining my situation step by step I'd appreciate it. Thanks for reading this and for any replies. Link to comment Share on other sites More sharing options...
Guest Confucious Posted July 18, 2007 Report Share Posted July 18, 2007 There is a known problem with ROM upgrades on Vista and a known solution - see http://www.modaco.com/index.php?s=&sho...st&p=810115 HTH Welcome to the forums. Link to comment Share on other sites More sharing options...
Guest Atomicsunset Posted July 18, 2007 Report Share Posted July 18, 2007 Thanks for the quick reply! I tried doing that step by step but got nowhere still here is the error message from the install: Application started Image file is 'i730WM5.2.6V.ZB21.img' Operating system has been qualified as Windows Vista Current operating system is supported for upgrade Current ActiveSync version is unsupported for upgrade Found '41010' available megabytes on the disk System disk contains enough free space Your login has the necessary privleges on this computer to continue The computer connected to this device has sufficient power or is connected to external power Connected device is not qualified to perform the upgrade I hate being beaten! Open to other suggestions and help. Thanks! Link to comment Share on other sites More sharing options...
Guest Confucious Posted July 19, 2007 Report Share Posted July 19, 2007 It looks like it doesn't recognise WMDC instead of AS - can you use another machine (one with XP) ? Link to comment Share on other sites More sharing options...
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