4 replies to this topic

[Mysterious Stranger]

Hello,

many people have had issues with the joystick of their c600 /sp5 /sp5m etc not responding to push left / right etc, usually once the handset is outside the original manufacturers warranty. I have identified the issue causing this and have spoken to HTC. I now need as many examples as I can get to prove that there is an issue.

This topic is NOT for discussion of causes / remedies of this problem,it is purely a data gathering excercise. If you wish to discuss this please start a new thread as I will ask all discussion comments to be deleted by a mod. For multiple handsets please create a seperate entry. Currently this covers only the tornado / faraday platforms PURCHASED WITHIN THE UK.

Info I would need:

Model:

Seriel: (please pm to me)

Date of purchase (approx ok):

Vendor:

Date of issue arising (approx ok):

Date of repair (approx ok):

Method of repair ( eg warranty, insurance, DIY, chargeable fix, still faulty):

Details of repair (eg cost, warranty case number, orange care policy):

Your details ( should you like your case looking into further - please pm to me):

Thanks in advance. Ideally to be of use I need all the info as requested but if you do not wish to share certain details the please feel free to omit them.

The phone seriels and contact info will only be shared with HTC.

I am posting this request on multiple forums, please only enter your phone details once as duplicates on different threads will cause issues. Once I have any further info I will edit the first post in the thread.

M.S

[svtmook]

Mysterious Stranger, on Sep 19 2007, 22:29, said:

Model: cingular 2125

Seriel: (please pm to me)

Date of purchase (approx ok):  jan 06

Vendor:

Date of issue arising (approx ok): jun 06

Date of repair (approx ok): jun 06

Method of repair ( eg warranty, insurance, DIY, chargeable fix, still faulty): diy, alcohol and wd40

Details of repair (eg cost, warranty case number, orange care policy): dismantled phone, cleaned with alcohol, lubed with wd40, around $10 if you count buying alcohol and wd40.

Your details ( should you like your case looking into further - please pm to me):

[Demono]

Model: SPV C600

Seriel: 35653700118087700 ('don't care about sharing this)

Date of purchase (approx ok): 15/06/2007

Vendor: Orange Romania

Date of issue arising (approx ok): 19/11/2007

Date of repair (approx ok): still faulty

Method of repair ( eg warranty, insurance, DIY, chargeable fix, still faulty): -

Details of repair (eg cost, warranty case number, orange care policy): -

Your details ( should you like your case looking into further - please pm to me):

[clevinger]

Mysterious Stranger, on Sep 20 2007, 02:29, said:

Hello,

many people have had issues with the joystick of their c600 /sp5 /sp5m etc not responding to push left / right etc, usually once the handset is outside the original manufacturers warranty. I have identified the issue causing this and have spoken to HTC. I now need as many examples as I can get to prove that there is an issue.

This topic is NOT for discussion of causes / remedies of this problem,it is purely a data gathering excercise. If you wish to discuss this please start a new thread as I will ask all discussion comments to be deleted by a mod. For multiple handsets please create a seperate entry. Currently this covers only the tornado / faraday platforms PURCHASED WITHIN THE UK.

Info I would need:

Model: SP5

Seriel: (please pm to me)

Date of purchase (approx ok):approx july 06 (bought 2nd hand x me july 2007)

Vendor:??

Date of issue arising (approx ok):always since I've had it, getting slowly worse
Date of repair (approx ok):none

Method of repair ( eg warranty, insurance, DIY, chargeable fix, still faulty):still faulty

Details of repair (eg cost, warranty case number, orange care policy): n/a

Your details ( should you like your case looking into further - please pm to me):

Thanks in advance. Ideally to be of use I need all the info as requested but if you do not wish to share certain details the please feel free to omit them.

The phone seriels and contact info will only be shared with HTC.

I am posting this request on multiple forums, please only enter your phone details once as duplicates on different threads will cause issues. Once I have any further info I will edit the first post in the thread.

M.S

[mak56]

Info I would need:

Model: SPV C600

Seriel: (please pm to me)

Date of purchase (approx ok): 10/06

Vendor: Orange

Date of issue arising (approx ok): 6/07

Date of repair (approx ok): None so far

Method of repair ( eg warranty, insurance, DIY, chargeable fix, still faulty): still faulty (Enter function not working. L/R/U/D are "sticky")

Details of repair (eg cost, warranty case number, orange care policy): None

Your details ( should you like your case looking into further - please pm to me):

Thanks in advance. Ideally to be of use I need all the info as requested but if you do not wish to share certain details the please feel free to omit them.

The phone seriels and contact info will only be shared with HTC.

I am posting this request on multiple forums, please only enter your phone details once as duplicates on different threads will cause issues. Once I have any further info I will edit the first post in the thread.

Edited by mak56, 02 January 2008 - 03:08 PM.