Is anyone else seeing this? Does anyone have a fix?
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Do HTC do firmware updates???
That's never, ever gonna happen i'm afraid!
I am hoping that pressures from all of us will push this to get resolved within days
Still no real response from HTC, other than they are looking into it. It seemed even the one they checked in the UK upon start-up only had 17mb free of memory..
This is really a surprise and too bad... I am starting to look at other devices now.
I've installed Oxios Memory to suppress this problem, it works very nice.
It seems there are a few reports of this, but i've not seen any discussion of fixes etc. as yet!
Bad show HTC!
Thanks for the heads up on that one but we should not have to go and do this on a £300.00 brand new device. HTC should have ensured that there was sufficient memory to run programmmes;a pretty fundamental task I would have thought. This is a real problem and I still have only 5 meg to play around with generally. My i-mate SP5 had around 22 meg available after a task manager deployment, a hand set manufactured by HTC.
There are programmes on the 730 that I would like to get rid of like th eaudio manager. Who needs it anyway when WMP is available within windows? HTC really do need to look into this and give us a new ROM update soon.
I bought a HTC S730 (european) and also have the memory problem. So contacted HTC support several times and send emails. They came back explaining that the phone has ram and rom and how the birds and the bee's work. After several emails explaining the ram problem, memory going down after using the phone, they finally came back with the answer: Please backup your phone-data and hard reset the phone!!!
Well, after this 'great advise' I thought I'd better call the support line. After an interrogation and asking my imei number from the phone they finally wanted to answer my question about the memory.
Then they said that I installed too many programms on the phone and that was giving the problems, when I responded I had nothing installed they told me it was because of the too many big emails that were in my inbox. I assured them that there were only a few and this couldn't be the problem, then they asked me to wait........
After 5 minutes holding they said they had a lot of S710's lying around and they all work fine and told me that is basically the same phone.
I managed explain them why it was not and to please check on a s730, then they told me that they did not have one. So they asked me to hold again......
When she came back on the line after another 5 minutes they told me that there were no firmwares in the works as this was not a known problem to HTC and she couldn't make a note of it because this problem was not acknowledged by HTC. I asked her to at least make a note of my complaint, but she answered she could not leave support-tickets open...
She also added not to worry, because a technical person in her team told her that even if the memory in the task manager shows 9mb free, the missing mb's are actually there, only the task manager doesn't refresh it properly.
Now my hope is, maybe somebody on this forum has a contact in HTC higher up that actually has some Idea if this problem will be addressed or officially will be real in the near future.
Hoping for some positive news,
Edited by hbeader, 12 January 2008 - 08:51 PM.
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