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Image Retention/Flickering

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#1
rct_uk

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I've been enjoying my first new phone since I bought my SPV C500 back in 2004. I have however noticed a problem: after the phone has been on for a couple of hours I find that the top left of the screen retains a flickering ghost image of the start menu button in all screens. This is sometimes solved by a completed power down and restart but not always as I have also noticed it faintly on the orange boot screen as well. The screen is not left on all the time - I've set the phone to sleep after 1 minute idle. Has anyone else seen this problem or is my new phone faulty?

Thanks for your help.

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#2
vince06

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I've been enjoying my first new phone since I bought my SPV C500 back in 2004. I have however noticed a problem: after the phone has been on for a couple of hours I find that the top left of the screen retains a flickering ghost image of the start menu button in all screens. This is sometimes solved by a completed power down and restart but not always as I have also noticed it faintly on the orange boot screen as well. The screen is not left on all the time - I've set the phone to sleep after 1 minute idle. Has anyone else seen this problem or is my new phone faulty?

Thanks for your help.


I'm not seeing this on my TouchDual. Might be faulty..

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#3
rct_uk

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I'm not seeing this on my TouchDual. Might be faulty..


Oh no - I was hoping it was a common bug that would be rectified with a firmware fix. It looks like another forum member has also experienced this: see here

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#4
PaulOBrien

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I'd say hardware too i'm afraid :(

P

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#5
ashley

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I bought my SPV C500 back in 2004


That's good going in all respects.

Three years for the phone is very respectable
Three years sticking with one phone....wow!
A three year old battery must have lasted till just beyond lunchtime!

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#6
rct_uk

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I'd say hardware too i'm afraid :(

P

Well I've started the long winded process of getting a replacement. Orange have referred the fault to "technical" who will contact me once they have completed their investigations. I tried photographing the fault today and unfortunately it just doesn't show up clearly on camera.

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#7
rct_uk

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Quick update - spoke to O again last night after nobody called back - this time the person I spoke to authorised a new phone straight away which hopefully will turn up tomorrow.

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