I have a m700 from orange for 9 months and the up,down, left right and centre key is no longer working.
I rung orange and spoke to techie, he advised a hardware reset, which did nothing, as the buttons are not working.
They confirmed faulty. The ISSUE.
They say I am only covered by orange for 6 months, and that I can either pay £30 plus 12 months subs to orange care to get it repaired.
or contact HTC. I contacted HTC and they will look at the phone but at cost to me for postage, plus i will be without a phone for 5 days.
Can anyone tell about the hard reset, it says press send, is that the button that is not working?
I have now sent orange a letter quoting the sales of goods act for faulty good as trading standards have advised they would be in breach of contract.
requesting a repair/replacement direct from orange.
ANyone else had problems like this?