My contract with Orange is due to come up for renewal in a months time. I've been generally pleased with O's voice call quality and coverage but I've found customer service to range from 'utterly clueless' to 'competent' and the ongoing lack of any decent data charges extremely frustrating.
I wondered if anyone had any leads on whether they will be sorting out the data plans in the near future ? I am be keen to use my smartphone for what I see as it's intended use (mobile email, web browsing, etc) but don't think it's fair to be charged £40 a month for relatively light use on Orange. Especially when other networks will charge you a flat rate for (virtually) unlimited use.
I'm reluctant to go through all the hassle of porting my number to another network if Orange are going to be sorting this situation out in the next 2 or 3 months.
If not, anyone got any recommendations on the best provider to migrate to