4 replies to this topic

[armsy1]

Hi
I recently downloaded HTC Data Backup to my SPV M3100 as I needed to do a hard reset, not a problem you may think!
However after the hard reset I restored my data and software, then had to do a soft reset, and this is where the problem started. After the soft reset it asked me to put in my password (the password I assumed was the unlock password) which I did but it kept saying it was incorrect, I had to wait a while entered it again but still no joy. So I had to hard reset it again this time I never set my password did the restore and again it asked for a password (which again I don't know).
So my question, does anyone either know a way around this or a password that works?

Thanks for any help

Neil

Edited by armsy1, 17 May 2008 - 06:32 PM.

[Mr.D]

armsy1, on May 17 2008, 12:23, said:

Hi
I recently downloaded HTC Data Backup to my SPV M3100 as I needed to do a hard reset, not a problem you may think!
However after the hard reset I restored my data and software, then had to do a soft reset, and this is where the problem started. After the soft reset it asked me to put in my password (the password I assumed was the unlock password) which I did but it kept saying it was incorrect, I had to wait a while entered it again but still no joy. So I had to hard reset it again this time I never set my password did the restore and again it asked for a password (which again I don't know).
So my question, does anyone either know a way around this or a password that works?

Thanks for any help

Neil

[Mr.D]

did you ever get a solution to your problem? the same thing is happening on my htc touch.

[armsy1]

Mr.D, on Jun 10 2008, 02:32, said:

did you ever get a solution to your problem? the same thing is happening on my htc touch.

no nobody seems to know the answer to this 1! I just didn't bother using it anymore, unless someone does know a way to get it working.Neil

[coeur]

armsy1, on May 17 2008, 20:23, said:

Hi
I recently downloaded HTC Data Backup to my SPV M3100 as I needed to do a hard reset, not a problem you may think!
However after the hard reset I restored my data and software, then had to do a soft reset, and this is where the problem started. After the soft reset it asked me to put in my password (the password I assumed was the unlock password) which I did but it kept saying it was incorrect, I had to wait a while entered it again but still no joy. So I had to hard reset it again this time I never set my password did the restore and again it asked for a password (which again I don't know).
So my question, does anyone either know a way around this or a password that works?

Thanks for any help

Neil

Hi!
I'm new on this forum.
I also have a problem with my HTC Jade, it's frozen on startup screen, and even a soft reset didn't fix the problem. I would try the hard reset but I need to be sure that I will be able to restore my data (phonebook and pictures) after it.
May you please tell me what is your program for Data Backup AFTER hard reset?
Thank you for helping!

See U!

Coeur