How to turn off G3?

[Guest Liz]

Hi all

The reception on the i780 is worse than chronic in the house, it drops calls, muffles them so you sound like your heads in the wardrobe, and misses in coming calls altogether by just jumping right to answer-phone.

My own HTC Touch (on 02) has fantastic coverage showing - and getting - maximum signal strength anywhere in the house.

I did check Orange coverage for our area before buying and it was shown as *excellent*. Humph !

I've been told that turning off G3 will improve the i780's reception. Could anyone tell me how to do that?

Thanks

Liz

[Guest Confucious]

Phones should automatically drop back to 2G if the 3G reception is not good enough (unless you are on Three) so it shouldn't make a difference to reception (but will to battery life)

I haven't got a phone with me to check but I believe it's somewhere like Start->Settings->Phone->Network

[Guest Mysterious Stranger]

Hi all

The reception on the i780 is worse than chronic in the house, it drops calls, muffles them so you sound like your heads in the wardrobe, and misses in coming calls altogether by just jumping right to answer-phone.

My own HTC Touch (on 02) has fantastic coverage showing - and getting - maximum signal strength anywhere in the house.

I did check Orange coverage for our area before buying and it was shown as *excellent*. Humph !

I've been told that turning off G3 will improve the i780's reception. Could anyone tell me how to do that?

Thanks

Liz

Try dialling *#1546792*# - samsung smartphones have the phone setup menu hidden so they may have done the same with PPC's.

M.S

[Guest Liz]

Thanks for the replies. The phone doesn't go to G2 automatically, it just loses its connection when the signal is poor. If We try changing the network manually it loses its Internet connection....

I'll get onto Orange and see what they say...

Thanks again

Liz

[Guest Confucious]

Strange - did you get the SIM with the phone?

Let us know what O say.

Good luck.

[Guest Mysterious Stranger]

Thanks for the replies. The phone doesn't go to G2 automatically, it just loses its connection when the signal is poor. If We try changing the network manually it loses its Internet connection....

I'll get onto Orange and see what they say...

Thanks again

Liz

It would seem that the network selection setting is skewed - the samsung smarthpones have 2 settings for this - band selection ( GSM / 3G / Both) and preference ( GSM first / 3G first / Auto) see if the PPC version has something similar and make sure you're on 'both' and 'auto'.

M.S