HELP: AUDIO ISSUES - DROPPED BASS

[Guest bipolarbear]

Hi

I got my first diamond a few months back and within a few weeks during listening to mp3 files the bass would drop out of the music and it would become very tinny.

Tried to solve the problem my-self checking the usual's like headphones, audio booster, mp3 quality, different audio players and finally a reset which solved the problem for a few days but then came back.

My provider is orange uk and i contacted them about it, after two weeks! they couldn't come up with a solution and sent me a new phone.

Now after having my replacement phone a few weeks it has happened again and also seems to affect call audio quality when using the headphones. I can't tell if it's affecting the speakers as they are of low quality anyway.

Orange support is woefully poor and htc can't help as it's an orange branded phone.

I am wondering if anyone else has had similar issues / solutions and if this is a generic problem with the diamond?

thanks

[Guest dwhyte]

Hi

I got my first diamond a few months back and within a few weeks during listening to mp3 files the bass would drop out of the music and it would become very tinny.

Tried to solve the problem my-self checking the usual's like headphones, audio booster, mp3 quality, different audio players and finally a reset which solved the problem for a few days but then came back.

My provider is orange uk and i contacted them about it, after two weeks! they couldn't come up with a solution and sent me a new phone.

Now after having my replacement phone a few weeks it has happened again and also seems to affect call audio quality when using the headphones. I can't tell if it's affecting the speakers as they are of low quality anyway.

Orange support is woefully poor and htc can't help as it's an orange branded phone.

I am wondering if anyone else has had similar issues / solutions and if this is a generic problem with the diamond?

thanks

Just had the same happen with my TMob Compact IV this morning.

It is being replaced as faulty on Monday but is this a worrying sign of dodgy hardware build?

Dave

[Guest bipolarbear]

Just had the same happen with my TMob Compact IV this morning.

It is being replaced as faulty on Monday but is this a worrying sign of dodgy hardware build?

Dave

Sorry to hear that. are there any rom updates for the compact iv?

i just found a new rom update for my diamond

http://www2.orange.co.uk/servlet/Satellite...uct&tabid=1

It seems to be working now with the update but i can't say for sure as the problem seems to develop over time.

anyone had audio problems with the newest orange rom? (1.93.405.1)