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Programs Icon won't work on Orange SPV E650-Help

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Hi,Could anyone help?
On the Start screen on my Orange SPV E650 when i click on the Programs icon all i get is a blue screen.(see photo below)I am trying to install Battery Pack Pro and keep getting 'Unable to find Programs Bar or one of it's components' alert.How would i reset programs icon?

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When did this start and have you installed anything else recently?
Without knowing what has caused the issue the only suggestion at the moment would be to do a hard reset to restore the device to its factory settings.
Unfortunately this means you lose any data like contacts, messages and installed applications so make sure you have backed up your contacts etc with Outlook.

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