Random lack of SMS sound

#1
mch_87

Posted 24 January 2009 - 12:14 PM

Regular

Members
54 posts

Location:Cornwall, Uk
Interests:Cars, Nitro RC!, Computers :)
Devices:HTC Touch HD

I've had an odd issue start with my Touch HD, when receiving texts it occasionally decides not to play the sound but just vibrates once (short buzz)...

This usually starts after I've sent and received several texts simultaneously...

Has anyone else has this issue and is there a quick fix?

many thanks

Current Phone:
HTC Touch HD

Previous Phones:
HTC S710
Motorola MPx220

#2
mch_87

Posted 24 January 2009 - 09:37 PM

Regular

Members
54 posts

Location:Cornwall, Uk
Interests:Cars, Nitro RC!, Computers :)
Devices:HTC Touch HD

Anyone? Its become more frequent!!!
I have to turn the phone off and on to cure it

<_<

Current Phone:
HTC Touch HD

Previous Phones:
HTC S710
Motorola MPx220

#3
MikeWard1701

Posted 28 January 2009 - 12:46 PM

Regular

Members
126 posts

Location:Kingston upon Hull
Devices:HTC Touch HD

mch_87, on Jan 24 2009, 12:14, said:

Are you using a custom message tone? If so what format is the file in, and what size is it?

WM only plays .WAV files natively, any other file format requires it to load the Windows Media Player kernel in the background to play the file and this can take time depending on memory usage etc.

It's an issue with all Windows Mobile devices, and mainly affects ringtones (can take several rings to start playing the ringtone).

A workaround is to store/convert your favourite tones into .WAV format and put them in the Windows folder.

Edited by MikeWard1701, 28 January 2009 - 12:48 PM.

#4
mch_87

Posted 28 January 2009 - 02:56 PM

Regular

Members
54 posts

Location:Cornwall, Uk
Interests:Cars, Nitro RC!, Computers :)
Devices:HTC Touch HD

MikeWard1701, on Jan 28 2009, 12:46, said:

Are you using a custom message tone? If so what format is the file in, and what size is it?

WM only plays .WAV files natively, any other file format requires it to load the Windows Media Player kernel in the background to play the file and this can take time depending on memory usage etc.

It's an issue with all Windows Mobile devices, and mainly affects ringtones (can take several rings to start playing the ringtone).
A workaround is to store/convert your favourite tones into .WAV format and put them in the Windows folder.

Its currently in mp3 format.
I'll try using a wav

Thanks