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To Hard Reset or not to?

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#1
theGeneva

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Well, after sorting out the ghost SMS message issue, my phone has become increasingly irritating.

I get buttons that take 20 seconds to respond, touch input that reads the wrong letters - even after resetting it, and text messages that doesnt show up until a big group of them arrive.

As you can imagine, this is doing my head in, so I ask you lovely forum contributors, should I do a hard reset?

If so, can you tell me the best and easiest way of doing so?

Many thanks in advance!

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#2
Neil5459

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The short answer is Yes :)

Your phone is acting very oddly, maybe as a result of some rogue software. You will need to back up everything you cannot afford to lose via ActiveSync/Outlook for contacts. mails etc, or PIMBackup for SMS, Contacts etc, and copying user files.

Once done, go to Settings/System and tap the Clear Storage item to prompt the Hard Reset.

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#3
theGeneva

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The short answer is Yes :)

Your phone is acting very oddly, maybe as a result of some rogue software. You will need to back up everything you cannot afford to lose via ActiveSync/Outlook for contacts. mails etc, or PIMBackup for SMS, Contacts etc, and copying user files.

Once done, go to Settings/System and tap the Clear Storage item to prompt the Hard Reset.


Thank you very much Neil!

I have backed up all of my contacts using Jeyo and will finish putting everything else on my memory card before taking the plunge on Saturday.

You have been a great help!

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