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SPV M700 help please


Guest ukislander

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Guest ukislander

Hello

I bought a 2nd hand SPV M700. It all turns on and lots to look through. I was told it is unlocked but im not sure as i only have orange sims.

The problem is It wont register to network, I have done a reset and it was in flight mode so i turned that off and the phone on but still it doesnt register. Would there be a problem after unlocking? I dont have any software for this so would a hard reset work? If so how is that done?

Any help please

Thanks in advance

Sue

On further playing it just goes back to flight mode after i turn it off!!

Edited by ukislander
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Guest awarner (MVP)

Belated welcome to the site :excl: beena member since 2005 and now for your first post.

I presume you are just trying Orange SIM cards?

If the phone will not find a network it could be that the person you bought the phone from has reported the phone lost or stolen or has an unpaid bill against the phone. This may then cause Orange to blacklist your device.

I would contact Orange and ask them directly about the phone. They should be able to tell you if the phone is blacklisted or not.

If it is then only the original owner can resolve this.

Hopefully this is not the case but it has been known especially ebay type sales.

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Guest ukislander
Belated welcome to the site :excl: beena member since 2005 and now for your first post.

I presume you are just trying Orange SIM cards?

If the phone will not find a network it could be that the person you bought the phone from has reported the phone lost or stolen or has an unpaid bill against the phone. This may then cause Orange to blacklist your device.

I would contact Orange and ask them directly about the phone. They should be able to tell you if the phone is blacklisted or not.

If it is then only the original owner can resolve this.

Hopefully this is not the case but it has been known especially ebay type sales.

Hello

Thanks for the reply,

Well i rang orange and the phone was blacklisted ! The lady removed it and i put my contract sim in and it did register on the network. 2 seconds later it went back to flight mode.

The lady said i need to get a PAYG sim so i can register the handset and she then can help with the problem. Should i try and do a reset do you think?

I have ordered a sim so i will ring them back if all else fails.

Yes we have been lurkers since 2005 as we are a fan of the SPV phones and have picked up some useful help along the way so thanks.

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Guest awarner (MVP)

Strange as they are removing the blacklisting, this should not have technically happened as you are not the registered keeper of the phone in thier eyes.

Normally only the registered owner ie the person that bought the phone from Orange can have a blacklisting removed.

be interesting to find out what it was blacklisted for?

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