Jump to content


Unexplained Data Usage on BJII ATT

- - - - -

  • Please log in to reply
2 replies to this topic

#1
petrella9979

petrella9979

    Newbie

  • Members
  • Pip
  • 13 posts
  • Devices:Blackjack II
Has anyone had this issue?  I only have text/MutiMedia messaging...... No data Plan. I don't ever get online but i have random data usage. anywhere from 1kb to 40kb at any given time. I'm only talking a couple of dollars a month........ I don't have any idea where these data usages are coming from. ATT customer support was no help. I lock my keys everytime i'm off the phone so i don't think its accidental internet usage but i don't know..... anyone have any ideas....
please help


#2
MI 99XPL

MI 99XPL

    Newbie

  • Members
  • Pip
  • 40 posts
  • Location:Michigan
  • Interests:Mountain biking, jet skiing, moding my Avalanche
  • Devices:Blackjack II
Check to make sure you are not sending in "customer feedback".
Under Start,
then settings,
then click "more" (3 times on my phone)
then click "customer feedback"
Then make sure the feature is disabled.

Also, on the same screen as customer feedback, there is Error Reporting, make sure that's also disabled.

Hope that helps,
Andy


#3
Shiva-s_Revenge

Shiva-s_Revenge

    Newbie

  • Members
  • Pip
  • 3 posts
  • Devices:BlackJack II
It's one of the problems I have been having a lot lately, if you've already unlocked your phone, I'd suggest disabling the CV and media net buttons because more than a few times I've pulled my phone out to find that those applications have been opened.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users