Interesting one for me - finally gave up the ghost on iPhone (after getting exhausted with Winmo devices and lack of usability) and finally moved to Android / Hero! Have to say Im very impressed!!
Anyhow, I bought Navigon for iPhone... used it - worthless! Shame you cant try before you buy.. Should have realised that having a non multi tasking device means that just when you're lost in London and someone calls, you loose not only the Sat Nav screen, but the entire app closes down and you have to re start from scratch whilst trying to avoid getting lost, parking on red lines, congestion zones and takes for ever to get back to where you were - god forbid another call comes in!
So, I contacted Navigon, explained the situation and asked if I could get a ported license to my Droid device once I'd closed down my Itunes account and provided them with evidence that I no longer had the device. After all we're talking £60 here!
I got told to go back to Apple, request a refund and then re buy the license - they were otherewise not interested! Two weeks later and after many calls to Apple and support tickets, Im no further on to getting my money back!
So... any suggestions? I might give Navigon another call and ask them to help out on this one occasion, I dont expect that they'll get many requests like this and considering the onslaught of Google and free Satnav you would have thought they'd be more than willing to help retain a customer.
I can always use the "I work for THE UK's largest commercial insurer and advise/approve our thousand + field engineers mobile devices and software - guess who's application support I'll be removing from next year!"
I dont like to use the "threat card" but as I can - I possibly will