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Charge Time


Guest SSR

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Hi folks,

I'm helping a friend out who's having problems with his Touch Pro.

Basically it seems to be running out of battery very quickly, within hours. Wireless is disabled, although Bluetooth and GPS are on. The battery run out time is based on not even using it, even for calls.

I have tried charging the phone, and it has got to around 40% in 4-5 hours. Does that sound normal?

I'm sure my HTC Diamond charges from flat in 2-3 hours.

I have also Googled and found references to the Touch Pro not charging properly when switched on - that the charging circuit can only cope with either powering the phone or charging it. Is that true?

TIA

Edited by SSR
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