Guest Jeppfi Posted January 22, 2010 Report Share Posted January 22, 2010 I contacted HTC about this problem and they said I should try a hard reset. It actually worked. Just push the back + home button and then press the power button. After that you press the Menu key. If it didn't work for you, try another USB port. It worked for me. Sorry for my bad English. Link to comment Share on other sites More sharing options...
Guest pulser Posted January 22, 2010 Report Share Posted January 22, 2010 I contacted HTC about this problem and they said I should try a hard reset. It actually worked. Just push the back + home button and then press the power button. After that you press the Menu key. If it didn't work for you, try another USB port. It worked for me. Sorry for my bad English. Interesting! Bumping this to see if anyone else with the issue finds this helps. Having a little think about the architecture on the phone, this procedure might actually wipe a bit of NAND memory somewhere we don't know about, or at least wipe out something else. Maybe someone who knows more about this could comment... Be sure to let us know if these instructions help anyone experiencing the issue. I think this would also fix the SD Card problem too, since the 2 problems seem to occur at the same time, so a proper wipe should also cure it. How ironic this would be if the solution was there at HTC, the most obvious place to take your problem, yet it was overlooked since September 5th (first occurence of this IIRC) till now. That must be a record for obviousness if this works! Link to comment Share on other sites More sharing options...
Guest crashd Posted January 24, 2010 Report Share Posted January 24, 2010 Be sure to let us know if these instructions help anyone experiencing the issue. I think this would also fix the SD Card problem too, since the 2 problems seem to occur at the same time, so a proper wipe should also cure it. Damnit. I didn't even know we could do this otherwise I would have tried it :) Link to comment Share on other sites More sharing options...
Guest djjasonsa Posted January 29, 2010 Report Share Posted January 29, 2010 Tried , Still having this problem ..... guess it must be unsolvable Link to comment Share on other sites More sharing options...
Guest Dreaming Sheep Posted February 15, 2010 Report Share Posted February 15, 2010 Tried it too, absolutely nothing. Just wiped my phone. Link to comment Share on other sites More sharing options...
Guest soulasass1n Posted February 16, 2010 Report Share Posted February 16, 2010 for those having the issue with the phone not being recognised (this usually occurs after the phone has been flashed several times with rom upgrades ect) boot into recovery, wipe the handset, and then install the cyanogen image. once installed, reboot the phone 3 or 4 times, then try plugging it in to a machine running windows XP. worked for me and ive tested this same process on 3 different heros suffering the same issue, worked all three times Link to comment Share on other sites More sharing options...
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