Guest dodgydoggy Posted March 17, 2010 Report Share Posted March 17, 2010 oh oh possible problem, can't get frason gps gate to install after update need it for tomtom anyone else with this problem Link to comment Share on other sites More sharing options...
Guest Lobothos Posted March 17, 2010 Report Share Posted March 17, 2010 (edited) oh oh possible problem, can't get frason gps gate to install after update need it for tomtom anyone else with this problem What do you mean "can't get frason gps gate to install after update"... what kind of error ? you can try GPSPLEX, download here Still no update for french rom... aaaaaaargh !!!!!!!!! :) Edited March 17, 2010 by Lobothos Link to comment Share on other sites More sharing options...
Guest mcoen Posted March 17, 2010 Report Share Posted March 17, 2010 One happy person here. Installed the upgrade (UK version) and made a call to check the sound quality and it definite is a big improvement. :-) Link to comment Share on other sites More sharing options...
Guest laggy Posted March 17, 2010 Report Share Posted March 17, 2010 Thanks for this information! Well then, to sum up, our TG01 is now a very very good PHONE! Also no more GPS problems with reconnects! I start to love this phone without errors. :) I started to like the Toshiba "Stripe Menu" too !!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Guest pipi52 Posted March 17, 2010 Report Share Posted March 17, 2010 One happy person here. Installed the upgrade (UK version) and made a call to check the sound quality and it definite is a big improvement. :-) i can't wait to get home and try the update on my tg01 - at last I can put my trusty old samsung back in the box and take out my shinny new TG01.... Link to comment Share on other sites More sharing options...
Guest supersonix Posted March 17, 2010 Report Share Posted March 17, 2010 i can't wait to get home and try the update on my tg01 - at last I can put my trusty old samsung back in the box and take out my shinny new TG01.... Orange FR update now... Link to comment Share on other sites More sharing options...
Guest neneche Posted March 17, 2010 Report Share Posted March 17, 2010 Orange FR update now... Is the Orange FR update available ? or not yet ? Link to comment Share on other sites More sharing options...
Guest NPH Posted March 17, 2010 Report Share Posted March 17, 2010 Yup it seems to be fixed Yay :) Just made a call to my mother who has hearing problems and she could hear me ok without any banging noises. Link to comment Share on other sites More sharing options...
Guest dodgydoggy Posted March 17, 2010 Report Share Posted March 17, 2010 What do you mean "can't get frason gps gate to install after update"... what kind of error ? you can try GPSPLEX, download here Still no update for french rom... aaaaaaargh !!!!!!!!! :) error reads 'GpsGatePPC' is not a valid Pocket PC application' installed & worked perfectly before Link to comment Share on other sites More sharing options...
Guest steve_uk Posted March 17, 2010 Report Share Posted March 17, 2010 Firstly a big THANK YOU to everyone who has contributed to this thread, especially those who have contacted Toshiba directly. I bought my TG-01 last September on Orange_UK with the stardard Win mobile 6.1. It was only after I upgraded to 6.5 (build 5005000167) that I started with the sound problems we all seem to be suffering from However this morning I took the plunge and risked the new update from the Toshiba website. (build 5005000176). I can confirm it installed directly over the old software from the SD card with no problems and is now running along great. It now reads CE OS 5.2.21876(Build 21876.5.0.72) Software version 5005.0001.76 Radio version 5001.0001.76 All my programs have installed back on with no hitch, these include IGO 8, SPB Mobile shell and wireless manager and SK Tools. The call quality does seem to be improved so fingers crossed for all of us. Steve Link to comment Share on other sites More sharing options...
Guest gmx333 Posted March 17, 2010 Report Share Posted March 17, 2010 From my side after the update (ITA ROM) I can connect the bluetooth headset but I can't hear people on the otherside while they can hear me and I still can hear all system sounds. Does anyone else exprienced this problem?? Link to comment Share on other sites More sharing options...
Guest adzman808 Posted March 17, 2010 Report Share Posted March 17, 2010 SAVED THE BEST TO LAST - CHECK TODAY'S TOSHIBA RESPONSE !!!! perhaps this thread needs closing (i can say that - i started it :)) to be replaced no doubt with problems with the new ROM but lets just be happy for a day or 2 first huh? anyways - enjoy this one, it's a classic... ========================================= From: Toshiba Support [mailto:[email protected]] Sent: 17 March 2010 16:23 To: Bonn, Adam Subject: 100218EM14490725 Dear Adam Thank you for contacting Toshiba Mobile Communications. In reviewing your e-mail history I can see that we have looked into this problem several times. I am sorry the service is taking more than one occurrence to resolve your problem. In most cases, we are equipped to handle diagnosis and troubleshoot on your problems . However this situation does require that audio issue update will be released soon on Toshiba web site At this time we are unable to provide an estimated time for update I know you don’t want to hear this, and I am sorry this happened. We will fix the problem as quickly as possible. Please do not hesitate to contact us again for further assistance and use the reference number found in the subject field for all enquiries. Best Regards, Harika K. ================================== From: Bonn, Adam Sent: 17 March 2010 16:38 To: 'Toshiba Support' Subject: RE: 100218EM14490725 Hi Harika, Yes your summary of the situation is indeed accurate. It has taken a while & I’ve not had any meaningful info from yourselves. Which brings me nicely to my next point; you obviously don’t realize that Toshiba released a suite of updated ROMs for TG01 at approximately 6pm GMT 16/03/2010 I’ll be installing this update tonight, but other TG01 users have reported favorable results on the various internet forums that exist for smart phone users. So I think that we’re OK….. But please if all possible – ask your teams why it is me (the customer) telling you about the content of your own website & why it is me advising you of the availability of the fix. I am generally happy with your product & I’m excited about resolving the ROM issue via the aforementioned update. But my experiences with your support process have left me very frustrated. I realize that these problems (with your support) are bigger than any one person, so if at all possible please thank Carola & Richard for attempting to help me. Perhaps you should send me a free TG02 for my trouble?!! Thanks & regards Adam Link to comment Share on other sites More sharing options...
Guest bib*oops Posted March 17, 2010 Report Share Posted March 17, 2010 SAVED THE BEST TO LAST - CHECK TODAY'S TOSHIBA RESPONSE !!!! Perhaps you should send me a free TG02 for my trouble?!! Thanks & regards Adam Nice one, Adam... :) Link to comment Share on other sites More sharing options...
Guest souljaboy Posted March 17, 2010 Report Share Posted March 17, 2010 lmao imho ur just fuccing harassing them and the only thing this will lead them to do is hate their customers but obliviously u know better ... Link to comment Share on other sites More sharing options...
Guest adzman808 Posted March 17, 2010 Report Share Posted March 17, 2010 lmao imho ur just fuccing harassing them and the only thing this will lead them to do is hate their customers but obliviously u know better ... t'was a little joke (about the TG02 phone) but i was deadly serious about them telling me they had no idea when the update would be released. you only have to read the this entire topic to see our expectations dashed time & time again by Toshiba you think i should have just ignored thier last email? nothing's worse (in the support industry) than when the customer DOESN'T tell you the problem is fixed not saying i know better, i guess i'd be 'oblivious' so how could i know?! :) but i do know know the IT support industry glad i made you "lmao" cheers Link to comment Share on other sites More sharing options...
Guest Lobothos Posted March 18, 2010 Report Share Posted March 18, 2010 oh oh possible problem, can't get frason gps gate to install after update need it for tomtom anyone else with this problem Ok, here is the solution: just reinstall GPSGate from the exe on your computer, not the cab... and voila :) Link to comment Share on other sites More sharing options...
Guest adzman808 Posted March 18, 2010 Report Share Posted March 18, 2010 lmao imho ur just fuccing harassing them and the only thing this will lead them to do is hate their customers but obliviously u know better ... double standards or just no standards? :) Link to comment Share on other sites More sharing options...
Guest souljaboy Posted March 18, 2010 Report Share Posted March 18, 2010 (edited) well i wanted to reply but i didnt feel like it , but since u brought it up... i agree with the idea of telling them whats up and whats wrong but u were way past the line ... theres no need to be rude , if they wanna fix it they will ... please compare the email i sent them to the one u sent them if u dont know what im talking about hello (i have TG01) like many others , i am also experiencing call quality/ sound problems on my 900mhz vodafone network , not the one many people have with popping/banging sounds for the other side , but the speaker is very quiet yet sounds like it getting a very high gain so my sound is disorted ... volume change doesnt make it better , also if i record a call the playback will be the same disorted sound so its not coming from the speaker ... btw my problem is exactly the same as this guy's (its not me) http://forum.xda-developers.com/showpost.php?p=4879312&postcount=240 thanks for any updates if you decide to(it really needs some)... Edited March 18, 2010 by souljaboy Link to comment Share on other sites More sharing options...
Guest adzman808 Posted March 18, 2010 Report Share Posted March 18, 2010 there's nothing rude in my emails i've been polite in them all & i've shared them all here the reason i've copied & pasted your xda post here, (as i'm sure you realise) is your complete double standard in terms of tone & content between what you (unfairly) criticise me for & what you invite people to do in your xda post. perhaps u don't see it, but it is a joke to be told there's no update when one was released already, this is appaling service management & i'd expect better from from a global player such as toshiba. this thread is full of 2 things - genuine efforts by members of this forum to coax toshiba to resolve the problem & praise for the efforts of the people who have tried to get toshiba to resolve the problem. & we all got an update, horay, case closed, party time :) lets leave it there, ok buddy? Link to comment Share on other sites More sharing options...
Guest souljaboy Posted March 18, 2010 Report Share Posted March 18, 2010 (edited) so im the guinie effort type :) np bro Edited March 18, 2010 by souljaboy Link to comment Share on other sites More sharing options...
Guest arunbabu Posted March 19, 2010 Report Share Posted March 19, 2010 yesterday i downloaded the file from toshiba support site using gprs only to sdcard and extracted to root of sdcard. sddl.exe didnt support then again i got sddl+ from net and in a new folder named prg i pasted .tsw file and executed sddl+. finished. now my phone is free from banging, knocking, hissing and call drop out problem 70 min i spoke now its great. i listen (superb) mp3 songs and enjoy it. sound from speakers are better than before. few more improvements over start menu issues rectified. if any one wants the proof can call me to my number am using this tg01. Link to comment Share on other sites More sharing options...
Guest JustMrMak Posted April 12, 2010 Report Share Posted April 12, 2010 Any chance somebody could email to me? Looks like they've taken it off the site!!?? English ROM version ;) Link to comment Share on other sites More sharing options...
Guest useyourfist Posted April 12, 2010 Report Share Posted April 12, 2010 Any chance somebody could email to me? Looks like they've taken it off the site!!?? English ROM version ;) its this one here http://www.toshiba-europe.com/mobile/Mobil...T%3d0%3bSEC%3d3 even tho it dont look new or there is no mention of it being an updated version it is a newer build on windows 6.5 then what you will have on your phone. Link to comment Share on other sites More sharing options...
Guest marvas Posted April 17, 2010 Report Share Posted April 17, 2010 Its April 2010 and I still get random call drops and jarbelled phone conversations on the TG01. Toshiba really need to fix their phones call quiality. Sometimes its great sometimes it absolutely crap all from the same location with the same signal strength. It seems they released a "beta" phone and are not willing to fix it. Anyone managed to get a updated radio sack for the TG01? Please let me know. Link to comment Share on other sites More sharing options...
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