2 replies to this topic

[rbean]

I can't seem to find the answer to this problem I'm having:

Verizon turned over many of its DSL services in the Western States to Frontier.  I had my Omnia II set up to access my Verizon pop3 account which worked fine.  My Verizon email account was transferred to Frontier and disabled, so I deleted the account from my Omnia II.  Then I proceeded to begin setting up my new Frontier email account, but when I tapped "New Account" and "Microsoft Exchange," I got a message saying "A Microsoft Exchange account already exists."  At this point my only option is to select "ok," and my new account cannot be setup.  I have tried a soft reset and searching the registry for anything that looks like leftover account settings--no luck.

Anyone have any idea how to free up the Exchange settings so I can create a new account?

-Russ

[rbean]

Nevermind, I found an alternate method.  By choosing the email account type "other," I was able to set up my account using pop3 settings.

[phillykpax]

rbean, on Oct 7 2010, 22:10, said:

Nevermind, I found an alternate method.  By choosing the email account type "other," I was able to set up my account using pop3 settings.

I just had to kill my current exchange account. Here is what I had to do:

1. Open the ActiveSync app
2. Hit Menu -> Options
3. Click Microsoft Exchange (if you don't have this then not sure how to help you) and click delete button