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Production issues, shipments halted?


Guest zipr0

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According to some forum posts on pocketpc.ch, HTC has halted shipments for now due to some undisclosed technical issue with the first series of DHDs.

Both digitec (a Swiss online retailer) and HTC customer support apparently confirmed that they need to make minor changes to the devices and that shipments would resume on November 5

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Technical issues? I really hope they change the speakers.. But that's pretty unlikely.. :/

But if there are technical issues, shouldn't some of the already shipped devices have the same problems?

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Guest Alien*46*UK

Would be interesting to know ... I've got one of the first batch, but not had anything wrong with it. Perhaps they will send out the parts or change the phones under warranty?

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battery and sim cover?

yupp that's the word. Mine seems to be fine, except that my SIM card got stuck - I've been unable to remove it so far (tried for over an hour). Not a problem right now as I don't plan on selling it anytime soon but will eventually become a massive issue.

zipr0

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except that my SIM card got stuck - I've been unable to remove it so far (tried for over an hour).

Just a guess... try it with a piece of adhesive tape / masking film. Stick it to the free visible part of your SIM and pull it in a slightly upward direction. The SIM is held in place by a little plastic notch. The tape should allow you to lift the SIM over it.

Edited by PeBo75
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Guest mark1316
Just a guess... try it with a piece of adhesive tape / masking film. Stick it to the free visible part of your SIM and pull it in a slightly upward direction. The SIM is held in place by a little plastic notch. The tape should allow you to lift the SIM over it.

LOL what would we do without selotape lol

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Just a guess... try it with a piece of adhesive tape / masking film. Stick it to the free visible part of your SIM and pull it in a slightly upward direction. The SIM is held in place by a little plastic notch. The tape should allow you to lift the SIM over it.

thanks, excellent advice! I tried again using a piece of scotch tape and I was able to pull out the card

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Guest Buddhainuk

I have had no probems with my DHD at all, There has been been updates already on the HTC site and i have updated my DHD still working like a dream.

where is this info about HTC stoping them would like to see what they r doing?

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Guest psych0t1c

And... has anyone with a "sketchy" 1st production run talked to them before about a replacement or warranty fix of gaps. I have one ugly thing, the battery sim cover sitzs snugly on one side of the case (cover is flush with the rest of the case on the side and the back, but on the other, short side there is a noticeable gap. Half a millimetre sound not too much, but its noticeable when you hold it, and it blows away my enthusiasm about the phone. I'd like to get it replaced or at least moved the hardware into a fresh case. Batt cover is OK, takes like 3 runs to get it installed so it is mainly flush. Oh yeah, of course my cam cover wobbles/rotates.

All no biggies. But on a 580 Euro phone.

I also understand that they are short on units as of now, but I would happily wait two months with the "sketchy" phone if I got a confirmation that it will be replaced.

So anyone, contacted them? Fair will to accomodate or are early adopters left out in the cold?

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