My partner has recently upgraded to the Samsung Galaxy Apollo on Orange. within 2 days the phone had used up over £25 in credit, despite having a data allowance on her pay as you go plan. During this time all the data downloaded was done through WiFi.
Having complained to orange we were initially told that orange charge for data downloaded over a private WiFi, right, check that again and get back to me! We have been into the orange store 4 times to complain/speak to different people about it, even printing off her useage data from online and proving she used nowhere near the 100mb allowance, however we arent getting anywhere and are considering now getting the phone unlocked and going to O2, with a 500mb allowance! I upgraded at the same time to a LG Gt540 on O2 (thanks to all the threads on here for the help on upgrading to 2.1!!) and have used nowhere near my data allowance.
We are currently waiting on Orange to resolve her complaint, so to stop them taking more money i have broken her internet settings so it cant log into Orange data, but this also stops her getting on the net without wifi, which isnt the best situation! I was hoping someone would be able to point me in the direction of a ROM or update that i can flash the Apollo with to install a "data on/off" switch in the settings menu, something like you find within the LG Gt540 menus, allowing total control over when the phone uses data? She really did like the phone, but has been put off by the excessive charges and rubbish customer care from orange!
Regards
Alex
Having complained to orange we were initially told that orange charge for data downloaded over a private WiFi, right, check that again and get back to me! We have been into the orange store 4 times to complain/speak to different people about it, even printing off her useage data from online and proving she used nowhere near the 100mb allowance, however we arent getting anywhere and are considering now getting the phone unlocked and going to O2, with a 500mb allowance! I upgraded at the same time to a LG Gt540 on O2 (thanks to all the threads on here for the help on upgrading to 2.1!!) and have used nowhere near my data allowance.
We are currently waiting on Orange to resolve her complaint, so to stop them taking more money i have broken her internet settings so it cant log into Orange data, but this also stops her getting on the net without wifi, which isnt the best situation! I was hoping someone would be able to point me in the direction of a ROM or update that i can flash the Apollo with to install a "data on/off" switch in the settings menu, something like you find within the LG Gt540 menus, allowing total control over when the phone uses data? She really did like the phone, but has been put off by the excessive charges and rubbish customer care from orange!
Regards
Alex







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