not even the decency to reply to emails
here is something i posted to Rohan the CEO.
"Hand on heart
I have followed this product from inception to the current day, I really (at the begining ) thought this is fantastic as a product and a Great business model / Ideal / Notion. However that has certainly changed the longer this has continued.
Red flags should have started when things on the device started to change, some commented on, but most not :-( and certainly the more controversial ones (matt glass) Glossed over (no pun intended) :-)
I too have been blinded by the faith in NI to deliver a great product ,and a great customer experience ,that unfortuntely does not appear to be the case.
Rohan has shown himself to MODIFY the Truth ( perhaps the fanbois wont flame me for that ) on far to many occasions. and if his counting and percentage calculations are as bad as he demonstrates, then the business cannot possibly survive sa he must think there are millions in the bank when in fact there are tens.
perhaps you all think $600 dollars in my case, is an acceptable Risk / loss, unfortunately for a married man with three children this is not a risk i took lightly, but one i now find myself having to reclaim.
had my item shipped this morning (or yesterday as it is now) then perhaps i could have kept up the good fight and defended the name of NI. but as Rohan saw fit to string us along and mis-inform yet again, the straw on this camels back was broken.
I have 4 emails i have sent over the last 12 hours (none of which have been replied to) by notion ink, another Red Flag that customer service is currently and most likely going to be non existant.
next red flags, people with issues not really being listened too and replied to (unless greg puts a word in with the CEO) Really come on whats that about.
anyway it's nearly 11pm here and the cancellation will go ahead tomorrow (unless there is a miracle overnight and Rohan ships my ADAM as promissed) I just hope there is enough money in the coffers to pay me back, and I also hope NI have the decency to refund as quickly as it was taken in december, without any so called cancellation fee. "
I have a feeling they will go TITS up shortly as there are quite a few cancelling their orders and as NI is relying on the cashflow from pre orders i feel the writing is on the wall.
does anyone know if i can get a Pixel QI Screen into my VEGA ? as the software has been released surely there is a way of making the drivers or whatever is needed work on the Vega ?