Hi, if there's anyone out there that's eagerly awaiting the HTC Desires upcoming official Gingerbread release, I was in a LiveChat with one of HTCs customer service department and I got a little bit more information than I had on this update already, I just thought I would share this information with everyone on these forums that may be curious as I was.
Chat Transcript
Please wait while we find an agent to assist you...
You are currently at position number 1 in the queue.
You have been connected to Jason.
Jason: Hi barry, thank you for contacting HTC Support, I’m looking in to your query now.
Jason: The update for the Desire will be the same for the Desire HD but it will be for the Desire device.
Jason: And it should be released before the end of June.
barry scott: does it come with the latest compatible version of the HTCs Sense UI? And will the device be listed on HTCsense.com?
Jason: It comes with Sense 2.1
Jason: and regarding htcsense.com We don't actually have any information on that at this time.
barry scott: ok, just one more question if that's ok?
Jason: Sure shoot
barry scott: is the update going to be pushed out for all devices at the same time? Because as I'm sure you're aware, the Desire HD, only Vodafone customers got the update to begin with, my device is unbranded, does this mean I will be waiting longer or around the same time?
Jason: Unbranded customers will be receiving the update first. And then the branded customers
barry scott: Ok, thanks very much for the information
Jason: Is there anything else I can help you with today?
barry scott: nope, that's everything thank you
Jason: Thank you for contacting us, I hope you have a great day
Thank you for contacting us. To allow HTC to continue to improve our service can I ask that you complete a very short satisfaction survey by clicking here.
Any more information anyone else gets on the upcoming Gingerbread, I would much appreciate if you could post and share it here for other fans such as myself.
Cheers!
Chat Transcript
Please wait while we find an agent to assist you...
You are currently at position number 1 in the queue.
You have been connected to Jason.
Jason: Hi barry, thank you for contacting HTC Support, I’m looking in to your query now.
Jason: The update for the Desire will be the same for the Desire HD but it will be for the Desire device.
Jason: And it should be released before the end of June.
barry scott: does it come with the latest compatible version of the HTCs Sense UI? And will the device be listed on HTCsense.com?
Jason: It comes with Sense 2.1
Jason: and regarding htcsense.com We don't actually have any information on that at this time.
barry scott: ok, just one more question if that's ok?
Jason: Sure shoot
barry scott: is the update going to be pushed out for all devices at the same time? Because as I'm sure you're aware, the Desire HD, only Vodafone customers got the update to begin with, my device is unbranded, does this mean I will be waiting longer or around the same time?
Jason: Unbranded customers will be receiving the update first. And then the branded customers
barry scott: Ok, thanks very much for the information
Jason: Is there anything else I can help you with today?
barry scott: nope, that's everything thank you
Jason: Thank you for contacting us, I hope you have a great day
Thank you for contacting us. To allow HTC to continue to improve our service can I ask that you complete a very short satisfaction survey by clicking here.
Any more information anyone else gets on the upcoming Gingerbread, I would much appreciate if you could post and share it here for other fans such as myself.
Cheers!






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