In the last year there has been an increase in the amount of users harassing developers on the forum by asking questions through private messaging instead of in the forum thread.
Please DO NOT do this.
It is extremely rude and unfair to contact a developer directly and expecting personal 1on1 support. Developers have personal lives away from the forum and this should be respected.
If you have any questions then ask them in the relevant forum thread. If you do not receive an answer straight away then wait. Sometimes it may take more than 24 hours for somebody to reply to you. If you do not find the answer you are looking for or do not get a reply then try re-wording your question giving as much information as possible. Logs are useful, screenshots are useful.
Any members that have been pestering developers by requesting help directly using PM will be reminded not to do this. If members carry on then warnings will be given.
These forums are a community and by asking questions openly you are helping other members. Asking questions privately is rude and inconsiderate to developers, and not fair on the rest of the community.