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Is getting a 53 worth the hassle

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#1
Roberts123456

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I Ordered a Hannspad from Ebuyer after the "confirmed" that they stocked the 53 model, and after i have seen people complain that that they have recieved 33's after being promised 53's i fear the worst, is it really worth the hassle to send back the 33 & get a 53 from their Ebay shop, are there any other problems with the 33 apart from the screen viewing angles?

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#2
fards

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I Ordered a Hannspad from Ebuyer after the "confirmed" that they stocked the 53 model, and after i have seen people complain that that they have recieved 33's after being promised 53's i fear the worst, is it really worth the hassle to send back the 33 & get a 53 from their Ebay shop, are there any other problems with the 33 apart from the screen viewing angles?


I've requested a 53, if I get a 33 then I think I'll be sending it back as faulty.

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#3
Roberts123456

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Looks like the Ebuyer Ebay shop is sending out 53's & The Ebuyer website is sending out 33's

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#4
fards

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I ordered mine from the ebay shop, and put a note in. its also cheaper there Posted Image

will see when it arrives, it was dispatched early this evening.

despite no tracking details, it appears the "free postage" option on ebuyer ebay page gives you free Express 24 delivery, which is great!

unfortunately its with porcelfarce so could be anytime between now and the next blue moon.

Edited by fards, 31 August 2011 - 11:42 PM.

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#5
heroin11

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If it's anything like mine then it won't arrive within 24 hours. Parcelforce have had mine since Tuesday afternoon and it only said express 24 and no further details at all until about 5 last night when it eventually changed to arrived at national hub and expected delivery date was 31/8/2011 and upon checking it this morning it's now at my local depot on a van for delivery today but the delivery date it still saying yesterday. I also ordered mine from Ebuyers' eBay shop and left a note asking for a 53 so fingers crossed I get 1

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#6
fards

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Its just arrived!



and the box says its a 1653

I can see a day without much work getting done..

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#7
heroin11

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Its just arrived!



and the box says its a 1653

I can see a day without much work getting done..


Well you're a lot luckier than me as mine has just arrived 1 day later than expected and even worse though it's a 33 model

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#8
Cpt Mango

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I also got mine today from ebuyer and it was a 53, Success!

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#9
will8578

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Lol enjoy, I'm really impressed with it

Sent from my LG-P990 using Tapatalk

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#10
Roberts123456

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I also got mine today from ebuyer and it was a 53, Success!


Was it the Ebuyer Express Ebay or the Ebuyer Website?

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#11
chrisd1a1

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have to say my 1633 arrived today. updated it with the hanstitan from slatedroid and i'm very happy with it.



screen seems to be fine, bit of reflection but that's par for the course.



responsive, i'm happy with the angles:)


i'd say (without having a '53) that the 33 is fine:)



hope that helps



Chris

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#12
shadeygeezer

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I ordered from there retail site - since I didn't even check to see if they had an ebay shop - and why it was cheaper.. I dunno..

Mine came last Saturday, I foolishly paid the extra..

And even after they confirmed they had the 53 in stock.. I got a 33..


They would not accept that it was an older model :(

I did not even open it - BUT I had to pay for it's return - even though in my eyes they are sending out 'old stock' - which has been altered to have not only the touch screen fixed but also a better screen - but they would not pay for it's return.. Even though it's old stock..


They said they did not want to send another due to them having 'mixed stock' - they put the new stock in with the older models..

So I had to pay almost £10 to return it.. - I could have sent it cheaper but I wanted to be sure it would arrive in good condition on I could order from their ebay shop..

Now if I had opened it, and claimed it was faulty - I could have had a free return????

So, my selfless act of keeping it sealed so they can re-sell it - means I'm £10 out of pocket..



While I was waiting for the return / refund - I messaged the ebay ebuyer express store...

'Thank you for contacting Ebuyerexpress.

I can advise that we have mixed stock of the item and cannot guarantee which one will be sent unfortunately. I have been informed that there is however, a free update from Hannspree, so that both of the items will give the same service.

If you have any further queries please do not hesitate to contact me.

I apologise for any inconvenience caused.

Kind Regards
Stefan'

So - there's an update to not only fix the touch screen responsiveness - but also to replace the hardware in the LCD - that's some amazing patch /update..


Needless to say I did not like being lied to - even unintentionally - so I have not ordered one from them.

I have however paid a private seller £10 more than ebuyer - and have a 53 on the way..

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#13
Storm3y

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Me and 2 friends of mine both for 33s from their eBay Store.

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#14
heroin11

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I've just received the same email about the magic upgrade to the 33 model I received but fortunately mine is being picked up tomorrow for an exchange and they're paying for it, I have a feeling it won't be sent out express 24 this time though

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#15
PhilK5

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I Ordered a Hannspad from Ebuyer after the "confirmed" that they stocked the 53 model, and after i have seen people complain that that they have recieved 33's after being promised 53's i fear the worst, is it really worth the hassle to send back the 33 & get a 53 from their Ebay shop, are there any other problems with the 33 apart from the screen viewing angles?


eBuyer got a lot of deserved flack over this. Their MD was contacted by a number of people (me included, I got the 633 when told it would be a 653 - their dispatch said they "couldn't seperate the different boxes" but their MD got them to do it in an hour) and Im currently waiting for what they should have sent in the first place. eBuyers dispatch are a pack of....no, I'll not get into that.
The 633 is identical in every way but much inferior viewing angles.

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#16
PhilK5

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I find it odd - suspicious, actually - that if you paid the little extra from the main store, you got a 653. If you specifically asked for a 653 from the ebuyerexpress, you got a 633.
It happened too often for it to be anything BUT malicious.
Their MD is apparently having an inquiry into how the hell it happened.
I blame the dispatch - Ive had several run-ins with them, they are VERY petty and spiteful.
A "5 day delivery" that took 12 days was a last straw for me. I stopped buying after that from them until this Hannspad business, and they did it again.
What in the name of ....do they get out of it ?

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#17
heroin11

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eBuyer got a lot of deserved flack over this. Their MD was contacted by a number of people (me included, I got the 633 when told it would be a 653 - their dispatch said they "couldn't seperate the different boxes" but their MD got them to do it in an hour) and Im currently waiting for what they should have sent in the first place. eBuyers dispatch are a pack of....no, I'll not get into that.
The 633 is identical in every way but much inferior viewing angles.


I guess this could be why on the main Ebuyer site the model number for the Hannspad specifically states that it's a 53 model now whereas before it didn't. My replacement should be delivered tomorrow so I hope they are all 53's now as I got a 33 last time.

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#18
PhilK5

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I guess this could be why on the main Ebuyer site the model number for the Hannspad specifically states that it's a 53 model now whereas before it didn't. My replacement should be delivered tomorrow so I hope they are all 53's now as I got a 33 last time.


I'm expecting the worst, knowing the petty, spiteful fools in eBuyer's dispatch. I really wouldn't put it past them to deliberately find one with dud pixels, pack it up to send it to me after making a song and dance via their MD's assistant (who was the opposite - very helpful) they even, despite knowing that it's their fault, told me I had to send it back myself, and then, after I'd paid over £4 for it to be sent, I got an email telling me when did I want it picked up !
Their dispatch used to be OK. Its just in the last two years. Dunno whats happened, but something did, new workers, not up to it, charver types, maybe.
Well - as long as I get a 653, and it's OK and new, I'll not bother myself about them for a long while.
As long as it IS a 653 and OK that is....

Edited by PhilK5, 07 September 2011 - 09:12 AM.

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#19
ghostofcain

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I purchased from ebuyers ebay shop £149.99 on Sunday, delivered a 53 on Tuesday. TBH I have only had issues with ebuyer when you pay the extra for next day delivery and it takes an extra couple of days clearing security checks.

BTW Very happy with the Hannspad was worried it might look / feel a little cheap but it's anything but and is working just fine with flashback 7.2 installed

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#20
Ash 306

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I ordered mine from ebuyer.com last night, also sent them an email asking which version they stock. Here the response:

Dear Sir / Madam,

Thank you for your contact with our Customer Support Team.

I can confirm the item we stock and currently selling is the 1653 version

Kind Regards,

Jeff

Ebuyer Customer Support Team


So hopefully when you order with ebuyer now, you will get the 53. Thanks.

Edited by Ash 306, 08 September 2011 - 03:31 PM.

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