11 replies to this topic

[BeppeDL]

Hello gents,



Well, after forays in Blackberrys & Iphones I decided to take the plunge into Android.

As a first droid device I got a Dell Streak 5 with android 2.2.2 from Ebay. Thought it would be a good little tablet with secondary uses as a phone.
However, after receiving it I quickly noticed the bugginess of the whole device. Without warning the streak will flash the navigator buttons 3 times & then power off. Sometimes it'll happen while browsing the net, other times by launching the pre-installed apps & in many occasions even when I just dial a number in the phone.

Now I've checked the battery/battery cover issues, but all is in order and the flashing buttons prior to reboot do no seem like electric contact related.

The phone is stock Dell issued with the factory installed android 2.2.2 & all apps are the standard pre-installed ones. I have reset to factory settings & recalibrated the screen without any joy.

Any ideas?

Would this be a brutal hardware issue, would switching back to previous os levels help?

Any hints/insights will be greatly appreciated.


Thanks


Beppe

Edited by BeppeDL, 10 September 2011 - 11:38 AM.

[fards]

If you setup adb on your pc you can run a adb logcat V and it should show the error. 3 flashes is kernel panic on stock roms,

Can you post baseband, build number from settings about phone?

[BeppeDL]

fards, on 10 September 2011 - 11:14 AM, said:

If you setup adb on your pc you can run a adb logcat V and it should show the error. 3 flashes is kernel panic on stock roms,

Can you post baseband, build number from settings about phone?

Hi Fards,


Thanks for your reply. Here's the info:


Baseband version:  GAUSB1A135100-EU

Build number:  15609


As additional info, this behaviour happens with or without SIM/SD Cards.

With or without wi-fi connection.

Strange indeed.

[BeppeDL]

To the pros out there:

Does this strange instability I am encountering make you suspect hardware of software issues?

Would downgrading to previous levels OS levels help?

Will now try getting some logs out of the thing & post them hoping someone may help.

Really love this device's phone-tablet  form & i'd be a shame to throw it out because of these issues.

However, if it turns oit it is some hardware issue I see a trash can in it's future.... unless some one can refurbish the thing at a decent price. Any thoughts?

[Slaydog]

Fards is the expert, but sounds like a simple OS software mismatch from my experience. The previous owner probably messed around a bit changing the roms.
I would try a fresh stock rom install. You can find instructions here:

http://forum.pocketa...read.php?t=9694

Try the MultiRecoveryFlasher, it's kind of like cheating, but very easy... Out of curiosity, what do you see when you power up the device while holding down both volume buttons?

Edited by Slaydog, 10 September 2011 - 05:30 PM.

[BeppeDL]

Slaydog, on 10 September 2011 - 05:24 PM, said:

Fards is the expert, but sounds like a simple OS software mismatch from my experience. The previous owner probably messed around a bit changing the roms.
I would try a fresh stock rom install. You can find instructions here:

http://forum.pocketa...read.php?t=9694

Try the MultiRecoveryFlasher, it's kind of like cheating, but very easy... Out of curiosity, what do you see when you power up the device while holding down both volume buttons?

Hey Slaydog,

Will try the rom install as soon as I find a bit of free time & let you guys know how it goes - thanks a lot for your hep by the way.

The dude that had it before claims it's all vanilla flavoured Dell install, I do however see the superuser app on there. This normal if the guy claims he never tried anything fancy? At leat I got it on the cheap side. Guess I'll use it to get some knowledge of android under my belt.

With the volume buttons boot up I get:

1. Factory Reset

2. Software upgrade via Update.pkg on SD Card

3. Screen calibration

4. Power off


Have tried the upgrade already but nada.

[marvin02]

If the superuser app is on there it is unlikely that he stopped at that.

As others have pointed out reflashing stock ROM, with the matching stock recovery, may fix your issues.

[Slaydog]

I was trying to figure out which recovery you had, but I asked the wrong question... Matters more after you select option 2. Anyway, you'll likely need to change it to flash the stock rom.
Definitely sounds like the previous owner messed it up, then got rid of it.

Its a sweet phone that you will love once you get it sorted out!

[BeppeDL]

Well, I'm documenting myself to properly flash the stock ROM as you guys suggested. I will do that this week as work permits.

In the process of getting to know the phone & android I kept on messing about with things & noticed a few error notifications regarding GPS & OVOO.
I killed those processes & have had no crashes for a while now. Will try restarting the services & see if I can put my finger on what excatly is causing it to go berserk so often. After that I'll definetely restore all to vanilla ROM to be sure.
Then I'll probably mess it up again with other roms to experiment .  
Android is a pretty cool OS but it does give you so much more wrope to hang yourself with compared to IOS.


Really hope I sort this out, that 5 inch screen is soooo sweet!

Will keep you posted.

Tnx again.


Ciao

[fards]

Reflashing stock rom will take 10 mins (plus time setting up new apps)

[BeppeDL]

Hello gents,

After digging around for quite a few weeks I'm pretty sure that 3 button flash before reboot points straight at a hardware issue. Luckily the guy who sold it to me on ebay still had a warranty on it & the streak is off to Ma Dell to get fixed, for good hopefully. I hope that Dell will do what they have done for a number of Streak owners affected by this sindrome & just ship a new unit with the hw issue resolved.

Thanks to all of you for helping out on the matter.

Ciao

PS. This now leads me back to my search for a big ass android phone to replace the Blackberry. Gonna hit the web for some inspiration

[WakeRider89]

BeppeDL, on 17 September 2011 - 01:35 PM, said:

Hello gents,

After digging around for quite a few weeks I'm pretty sure that 3 button flash before reboot points straight at a hardware issue. Luckily the guy who sold it to me on ebay still had a warranty on it & the streak is off to Ma Dell to get fixed, for good hopefully. I hope that Dell will do what they have done for a number of Streak owners affected by this sindrome & just ship a new unit with the hw issue resolved.

Thanks to all of you for helping out on the matter.

Ciao

PS. This now leads me back to my search for a big ass android phone to replace the Blackberry. Gonna hit the web for some inspiration

Hey if you don't mind once you hear from dell throw a post up with what they diagnose because im having the same three light flashing and rebooting problems. I'm pretty sure it's hardware related with the gpu as mine only does it when you open and run an app such as maps with lots of graphics to process.

My warranty has been out since july so i'm trying to figure out what my next step sould be. If you give me some insight into the problem I might be able to fix it myself.