Guest TrollFaceEngaged Posted January 8, 2012 Report Share Posted January 8, 2012 (Android Noob) I bought the OMC, online, at xmas and the credit had not been activated. I waited and later called Orange to see if they could activate/add my top up to my phone. They said I had to wait and later, unknown if my credit was added, I sent a text to a mate. I tried to see on my "Your Orange" account and the balance said £0.01. I assumed the balance was not updated on the app/website. The text was recieved but then a few days later, I installed Atomic v3.C (using Wacky's and Tillaz's guides) and I tried to make a call and Orange said I had to top up. Would the installation of the ROM have wiped my credit or is it orange's fault?? Link to comment Share on other sites More sharing options...
Guest wrtease Posted January 8, 2012 Report Share Posted January 8, 2012 orange s fault they are at fault Link to comment Share on other sites More sharing options...
Guest Atomix86 Posted January 8, 2012 Report Share Posted January 8, 2012 Would the installation of the ROM have wiped my credit Absolutely 100% impossible. Link to comment Share on other sites More sharing options...
Guest TrollFaceEngaged Posted January 8, 2012 Report Share Posted January 8, 2012 Thanks for the help.... I'll call orange tomorrow Link to comment Share on other sites More sharing options...
Guest rjm2k Posted January 9, 2012 Report Share Posted January 9, 2012 Thanks for the help.... I'll call orange tomorrow I had the same thing, bought the phone from Argos with a £10 topup and it also came with £10 extra airtime free,. I haven't used the topup card, but did get a message saying they had allocated my £10 credit and also that I was on Dolphin, no surprise a couple of days later (with no Data use as far as I can tell) I get a message saying my £10 has runout and I need to topup!!!! They did the same thing when I bought my blade. I will keep hold of the unused card until I have a specific reason to use orange, otherwise I'll stick to tmobile now that I have unlocked my phone. TBH I would just stear clear of orange. Link to comment Share on other sites More sharing options...
Guest Nozz Posted January 9, 2012 Report Share Posted January 9, 2012 They activated my SIM in the shop but said I should wait for a confirmation text before using. It was all working fine when I got home so I carried on regardless. I didn't realise that the "free" Dolphin internet data wasn't effective immediately and therefore my initial use took credit from my compulsory £10 top-up. Lesson learned! Link to comment Share on other sites More sharing options...
Guest TrollFaceEngaged Posted January 9, 2012 Report Share Posted January 9, 2012 I had the same thing, bought the phone from Argos with a £10 topup and it also came with £10 extra airtime free,. I haven't used the topup card, but did get a message saying they had allocated my £10 credit and also that I was on Dolphin, no surprise a couple of days later (with no Data use as far as I can tell) I get a message saying my £10 has runout and I need to topup!!!! They did the same thing when I bought my blade. I will keep hold of the unused card until I have a specific reason to use orange, otherwise I'll stick to tmobile now that I have unlocked my phone. TBH I would just stear clear of orange. I ordered mine from the orange shop online and i also had problems even activating my sim, could it be a faulty sim?? Link to comment Share on other sites More sharing options...
Guest rjm2k Posted January 9, 2012 Report Share Posted January 9, 2012 They activated my SIM in the shop but said I should wait for a confirmation text before using. It was all working fine when I got home so I carried on regardless. I didn't realise that the "free" Dolphin internet data wasn't effective immediately and therefore my initial use took credit from my compulsory £10 top-up. Lesson learned! That's what happened on my blade, I dialled the no to activate Dolphin, the message said that I had selected and was on dolphin, within hours my credit was gone. the next day I got a text saying they were setting up dolphin, then eventually another saying you are now on dolphin (despite the phone message saying I had selected and was on dolphin the day before). My credit was gone, I couldn't even call them to ask why. Needless to say I decided against porting my number (the 30 quid you are supposed to get wouldn't have lasted long at that rate!), unlocked it and stuck with t-mobile. This time I had no intention of moving to orange and it was no surprise when my 10 allowance dissappeared in no time at all despite being confirmed as being on dolphin! Link to comment Share on other sites More sharing options...
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