Any luck with the unlock code yet...?
Nope. got this via email though
Our system was unable to automatically generate an unlock code for your particular mobile. The good news is this doesn’t mean we cant unlock it for you, it just means we need to get some extra information. With this information I will be able to manually calculating a code to unlock your phone
So they asked for the imei number and phone model details again. So now waiting for them to do something