I have got hold of the London Huawei Phone number thats turns out is on there website lol, no need to phone China again.
I have been told there is NO UK support centre yet, and not for about another month or so, as they are training the staff.
But they are logging peoples calls and passing them on to the bloke that will try and sort it out.
She did say it will take sometime to do, but hopefully I should hear something soon.
Its 0207 2667700, When they answer she says the name Huawei or just says something like "reception". Then just leave some details and they will hopefully sort it out faster
All I'm asking for is for all of us to contact them about it.