Jump to content


Photo

SIM lock status

* * * * * 2 votes

  • Please log in to reply
457 replies to this topic

#441
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,896 posts

Here's the log from the AT interface when unlocking with a 3 SIM

+XLOCK: "PN",4,0,"PU",5,0,"PP",5,0,"PC",5,0,"PS",5,0
+XSIM: 7
+XREG: 0,0,BAND_UMTS_I,"001C","00BCD65D"
+XREG: 4,0,BAND_UMTS_I,"001C","00BCD65D"
+CREG: 1,"001C","00BCD65D",6
+CGEV: NW CLASS A
+XSIM: 12
+XCSQ: 14, 41
+XSIM: 12
+XDATASTAT: 1
+XREG: 1,6,BAND_UMTS_I,"001C","00BCD65D"
+PBREADY
+XCSQ: 16, 41
+XCSQ: 15, 41


How did you capture that, please? :)

  • 0

#442
intheblue

intheblue

    Newbie

  • Members
  • Pip
  • 30 posts

How did you capture that, please? :)


http://www.modaco.co...modem-commands/

  • 1

#443
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,896 posts

  • 0

#444
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,896 posts

Video removed


Edited by glossywhite, 10 February 2014 - 11:18 PM.

  • 0

#445
nadezz

nadezz

    Newbie

  • Members
  • Pip
  • 31 posts
  • Devices:Orange San Diego

That's what you're supposed to do, it's possible that they sent you a code that's now expired I suppose.

I've PMed a copy of the letter that I sent to Orange(I'm in the UK) which I also e-mailed to the [email protected], feel free to adapt it to your needs. It netted me my unlock code plus an additional £25 credit(I'd already received £20) so did have an effect.


Would you be so kind as to PM me the email/letter you sent?

  • 0

#446
jadey1975

jadey1975

    Newbie

  • Members
  • Pip
  • 8 posts

Would you be so kind as to PM me the email/letter you sent?




Can you pm the email
two


Edited by jadey1975, 02 May 2013 - 11:11 PM.

  • 0

#447
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,523 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF
No problem.

Edit :- I've just remembered(after the fact of course) I posted the letter on page 21 of this thread 3rd post up from the bottom for anyone else who needs it.

http://www.modaco.co...s/page__st__400

Edited by BlueMoonRising, 03 May 2013 - 08:12 AM.

  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#448
shootomanUK

shootomanUK

    Diehard

  • Members
  • PipPipPipPip
  • 455 posts
  • Gender:Male
  • Location:Salford, Manchester
  • Devices:AZ210A , WT19i , DynaTAC 8000X
  • Twitter:@not got one
I emailed orange executive two week ago about getting my unlock code with no reply.
I did also phone them and spoke to some guy who said "i can't help you, you need to contact customer services" also he said "who gave you this number" i replied a friend on a forum.

so that was that lol


maybe they are getting fed up of people contacting them now !

Edited by shootomanUK, 03 May 2013 - 05:51 PM.

  • 0

#449
MrPuddington

MrPuddington

    Enthusiast

  • Members
  • PipPipPip
  • 278 posts
  • Devices:Android
After thinking about this for a while, and trying all possible options to contact Orange without any sign of response, I have concluded that there are only three options left:
  • hope that CISAS will sort it out, but this will take around 4 months
  • go to court
  • complain to trading standards
I have to admit that I know how to go to court, and compared to calling Orange customer service that actually sounds like a pretty attractive option. But does anybody know about the other two options? Does CISAS actually resolve issues? Or is it as toothless as Ofcom?

  • 0

#450
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,523 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF

After thinking about this for a while, and trying all possible options to contact Orange without any sign of response, I have concluded that there are only three options left:

  • hope that CISAS will sort it out, but this will take around 4 months
  • go to court
  • complain to trading standards
I have to admit that I know how to go to court, and compared to calling Orange customer service that actually sounds like a pretty attractive option. But does anybody know about the other two options? Does CISAS actually resolve issues? Or is it as toothless as Ofcom?

I've looked back a couple of pages but couldn't see at what point you're at, how long have you had the phone and how long since you requested the unlock code?(presuming that's what we're talking about).

No experience with CISAS but you can only try. I don't think the courts would be interested if you don't at least try CISAS first as that's what they're supposed to be for.

  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#451
MrPuddington

MrPuddington

    Enthusiast

  • Members
  • PipPipPip
  • 278 posts
  • Devices:Android

I've looked back a couple of pages but couldn't see at what point you're at, how long have you had the phone and how long since you requested the unlock code?(presuming that's what we're talking about).

No experience with CISAS but you can only try. I don't think the courts would be interested if you don't at least try CISAS first as that's what they're supposed to be for.

Good point. Yes, this is about getting an unlock code out of Orange, and it very much brings back memories of Asterix' quest for permit A38.

The problem with CISAS is that the process does indeed take 4 months. First I have to wait 8 futile weeks for a response from Orange (5 are already over), then they give Orange another 2 weeks to consider the situation, take 2 weeks to come to a conclusion, and given Orange another 4 weeks to sort it out. It very much has a futile feeling about it - especially since then I will have the phone for 6 months. At least with CISAS I know that they cannot change the conditions again.

In the meantime I will try to get Trading Standards interested - I think this is a case of customer deception, and clearly Orange needs some kind of wake up call.

Edited by MrPuddington, 15 May 2013 - 07:29 PM.

  • 1

#452
Terror Factor

Terror Factor

    Newbie

  • Members
  • Pip
  • 2 posts
  • Devices:Acer Liquid
I've ordered a san diego from ebay a few months ago, but I am in Belgium. I decided I wanted to get it unlocked, as my current phone could use an upgrade.
I contacted orange through Facebook (OrangeHelpers), but they say they can't unlock it. First because I am not the first owner, now because their "handset unlocking process" doesn't allow/can do this. Sounds like a load of BS to me, since all I need is an unlock code.

Any idea what I could do? Orange doesn't exist here in Belgium, so I can't just buy a sim or anything like that. Is this even legal btw, as this hinders the free travel of goods in Europe quite hard? :/

  • 0

#453
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,523 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF

I've ordered a san diego from ebay a few months ago, but I am in Belgium. I decided I wanted to get it unlocked, as my current phone could use an upgrade.
I contacted orange through Facebook (OrangeHelpers), but they say they can't unlock it. First because I am not the first owner, now because their "handset unlocking process" doesn't allow/can do this. Sounds like a load of BS to me, since all I need is an unlock code.

Any idea what I could do? Orange doesn't exist here in Belgium, so I can't just buy a sim or anything like that. Is this even legal btw, as this hinders the free travel of goods in Europe quite hard? :/

Try an e-mail to the [email protected] or a letter to :-

Orange Customer Services
PO Box 10
Patchway
Bristol
BS32 4BQ

  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#454
Terror Factor

Terror Factor

    Newbie

  • Members
  • Pip
  • 2 posts
  • Devices:Acer Liquid
Did that, but after reading the last pages again, I doubt it'll work :(

  • 0

#455
Roger Barnett

Roger Barnett

    Regular

  • Members
  • PipPip
  • 98 posts
  • Gender:Male
  • Devices:Pulse 8220, OSD

I have decided to unlock my OSD, now that my 2 year contract is nearing it's end. I've followed this thread over time, but I don't think that anybody has ever mentioned using the online form on the EE website:

https://explore.ee.co.uk/unlock

I've filled it in today and will await for a hopefully painless 20 days, which is what they say it takes.

I'll report on my success / failure as it happens.


  • 0

#456
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,523 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF

I have decided to unlock my OSD, now that my 2 year contract is nearing it's end. I've followed this thread over time, but I don't think that anybody has ever mentioned using the online form on the EE website:

https://explore.ee.co.uk/unlock

I've filled it in today and will await for a hopefully painless 20 days, which is what they say it takes.

I'll report on my success / failure as it happens.

I don't think it's ever been mentioned because it seems to be relatively new. It certainly wasn't there when I went through my travails. That said EE weren't there either (I think). ;)


  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#457
skidshow

skidshow

    Newbie

  • Members
  • Pip
  • 2 posts
  • Devices:osd

Just letting you know guys I got my unlock code through the EE website. It took a month but got the code through email. 


  • 0

#458
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,523 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF

Just letting you know guys I got my unlock code through the EE website. It took a month but got the code through email. 

It's like pulling teeth with them...


  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users