Yeah, I'm no way comparing them.
Maybe we are rarities, but I'm not sure. I mean in which world will you have service like this,
I submitted my device because it was charging slowly, along with the charger. Next day they said it's charger's problem and they replaced it (the adapter only). I went to take my phone, and there it was having 7 or 8 big scratches on the display! I asked them how did they able to scratch it in 2 days when I couldn't do one in 3 years with 4 different phones. They took it back, said they will replace the front gorilla glass. I waited 3/4 days, then it was done. I went again to take it, and now I see a different thing. There are three big dents on the right side of the metallic border, including a huge one and one on the left side. Even I'd find it hard with my limited tools to make a dent.
That's it, my charging problems remained, but my device came up raped by SC idiots. A one month old phone, lived more than a week in SC. Well I could've gone far to Consumer court and beat them bad but I've lots of other work to do. Besides all of them are blunt headed, filed up with gob brain. Saying Note 2 has a large 2500 mAh battery, and it should take at least 5 hours to charge it. Jeez!
Just to compare this with my previous iPhone 4S, within a week after purchasing it I accidentally dropped it and there was a small dent at the top of the device, watch practically was unnoticeable, still I was not happy and gave it to my retailer, he said they will repair it, but what they did, well they replaced the entire device with new shiny one. And I don't think Apple has an authorized SC here.
There goes the difference between Apple and Samsung in after sales service.
I completely am skipping the S2 part here, and what rubbish I faced from the same disgraceful SC.
Only providing the latest hardware doesn't made a brand good, they have to provide civilized after sales service, unfortunately I'm realizing it now, realizing it late.
Edited by ithehappy, 01 December 2012 - 10:17 AM.