Jump to content


Photo

Screen won't stay lit on G300

- - - - -

  • Please log in to reply
7 replies to this topic

#1
Sgt.Cupid

Sgt.Cupid

    Newbie

  • Members
  • Pip
  • 5 posts
My wife has a G300 ascend which suddenly switched off while she was playing a game and was unresponsive to any input. I removed the battery and when it booted up the huawei logo flashed breifly then went out. I then randomly stabbed the buttons and the backlight flashed on enough for me to see the lock screen but too quickly for me to input anything. I left the battery out for a few days but the display doesn't want to light at all now, although you can hear the volume change noise when you press the vol rocker button and the 3 keys light up below the display, so I'm assuming it booted OK.
It's not been dropped and the only bit of software fiddling that has been done to this phone was a firmware update about a month ago, but its been fine since that, until now.
Any ideas?

  • 0

#2
Gabriel94

Gabriel94

    Diehard

  • Members
  • PipPipPipPip
  • 314 posts
  • Gender:Male
  • Location:Romania Germany
  • Devices:Motorola Moto G
flash another rom on it and see if it works

  • 0

Proud Owner Of a Motorola Moto G
arzw.jpg


#3
Hogweed

Hogweed

    Diehard

  • Members
  • PipPipPipPip
  • 392 posts
  • Devices:Huawei Ascend G300
Will it boot into stock recovery? Pull battery out for a few secs then replace and boot with volume UP-held down as well as power (keep holding both buttons for several secs after phone begins to startup). Do you get the recovery menu?

Edited by Hogweed, 06 December 2012 - 08:31 PM.

  • 0

#4
Sgt.Cupid

Sgt.Cupid

    Newbie

  • Members
  • Pip
  • 5 posts
Tried booting to stock recovery, felt it vibrate, but screen stayed black. It does boot in the normal way because I can hear the sound when using increase/decrease volume buttons, but as there is no back light so I can't see anything on the display. If I connect it to my PC Hi Suite tells me USB debugging is not switched on and windows can access some basic files (document, driver, autorun.inf and mobile partner.ico)
Is it possible that the back light has just failed or is it more likely to be the software controlling it?

Edited by Sgt.Cupid, 07 December 2012 - 02:10 AM.

  • 0

#5
fr0do

fr0do

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,156 posts
  • Gender:Male
  • Devices:Huawei G300
I would say definitely the back light. Return it immediately.

  • 0

Posted Image


#6
Sgt.Cupid

Sgt.Cupid

    Newbie

  • Members
  • Pip
  • 5 posts
Unfortunately it's out of warranty, was hoping you guys on here, who have far more knowledge than me, would help to fix it. Is there any way of getting into the phone settings via PC ?
Also, if it is a back light failure, can it be replaced or would it mean a complete new screen? And where could I get a job like that done?

  • 0

#7
fr0do

fr0do

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,156 posts
  • Gender:Male
  • Devices:Huawei G300
Would something like mymobiler work? Back light is usually a separate component. You had it more than a year already?!

  • 0

Posted Image


#8
Sgt.Cupid

Sgt.Cupid

    Newbie

  • Members
  • Pip
  • 5 posts
Thanks Frodo, not aware of mymobiler so i've installed it but it doesn't see the G300. I don't think USB debugging or Unknown source were enabled before phone went tits up. :(
I tried shining a torch at the display and can just make out the home screen. Is there any little trick to illuminate the screen from the front just enough to see the touchscreen 'buttons' so I can get into the menu?

  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users