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G330 - Problem with SD Card

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#1
JohnGC

JohnGC

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I'm a beginner to Smartphones and MoDaCo. I posted this last week in the G300 Forum but have not had any response.
Can someone please help.

Hi, I'm new to Smartphones.
I've installed a 16GB SD Card in my G300, but I cannot access it from my PC.
The PC recognises the phone, but not the SD Card.
If I go into Device manager, the Android Phone is there and if I go down to Disc Drives there are two entries, both ....
Linux File - CD Gadget USB Device
I'm assuming these are the Internal memory and the SD Card of the phone.
When I unplug the phone they disappear.

I'm probably missing something simple here.

Thanks to anyone who can point me in the right direction.

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#2
Al_1604

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Assuming it's like the G300, you probably need to turn on USB Mass Storage on the phone. Once plugged in you should see a USB symbol in the notification area at the top of the screen, swipe this downward and you should find the option.

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