Case cracked- Orange service
Posted 28 February 2013 - 01:08 PM
Posted 28 February 2013 - 01:35 PM
Posted 28 February 2013 - 05:50 PM
Thanks, honestly do not believe the attitude of some stores, I shall be down there on Saturday when they are nice and busy. Was not happy about having to send a 6 week old phone for repair that took 3 weeks only to be accused of dropping it. The worse experience with shops i have encountered as regards being accused of damaging a faulty item. Lets see how they stand up when there's loads of customers in the shop when I pop in the weekend, Still no joy the manager in the shop was not interested. Orange policy is not to replace or refund. The very worst service ever. Even quoted the law and he said it made no difference.
Letter / email to the consumer pages of the newspaper of your choice cc:'d to Orange head office?
Edited by stevecross, 05 March 2013 - 07:04 AM.
Posted 09 May 2013 - 06:12 PM
I've had an Orange San Francisco/ZTE Blade for 2 years and never had any issues at all with that so this looks like a design/manufacturing fault.
Here's my video evidence...
Edited by sang3eta, 10 May 2013 - 11:53 AM.
Posted 04 August 2013 - 06:09 PM
Posted 04 August 2013 - 06:12 PM
Edited by samb74, 04 August 2013 - 06:15 PM.
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