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Win 8 can't see my N4 - Help required.

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#1
JustaBloke

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I wonder if anyone can help? I have recently moved from a Galaxy Nexus to a Nexus 4. I managed to root it using the XDA method, unfortunately Paul's method didn't work for me.

My problem is that when I connect my N4 via USB the phone says "Connected as a media device" but it fails to appear as a drive that I can explore in 'my computer'. It also fails to appear in device manager so I cannot update drivers using that method.

I managed to upgrade to JR9 by transferring it via Bluetooth (took a while), this installed fine.

I also have a Galaxy Note 10.1 tablet. This appears without any problem. So why doesn't the Nexus? The last Nexus did.

I've tried connecting in USB debugging or MTP modes, neither works.

My PC is Win 8 pro 64bit. I've tried using USB 2 and 3 connections and alternative USB leads.

As I said, the phone sees the PC, it charges and says it's connected but the pc doesn't see it.

'ADB Device' sees the Galaxy Note but not the Nexus.

I've tried everything I can think of without the Note connected in case it was interfering, but to no avail.

And I've done some Googling, it seems there are other people with invisible Nexus', lots of suggestions, but none that work.

But with the knowledge in here, I'm hopeful.

Any ideas / suggestions would be greatly appreciated.

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#2
EddyOS

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Here's something. Turn off USB Debugging and connect again. The reason I say this is my work PC can ONLY see the phone storage with USB Debugging turned off. My home Windows 8 Pro laptop is fine with it on or off, though

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Google Nexus 4 (LG-E960)
ROM: Android 4.3 (JWR66V)
Bootloader: MAKOZ20i
Recovery: Stock
Radio: 2.0.1700.84
Kernel: Stock

#3
JustaBloke

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Thanks for responding Eddy. I've tried that and no luck. I've tried PTP mode too.

All very strange.

Why does my Note 10.1 work ok?
Why did my Galaxy Nexus work ok?
And yet this Nexus 4 won't???

As stated, I've found a (long) way around it, but I'd still like to solve the problem.

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#4
Mike Vermeulen

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I have the same issue on my work laptop using its USB 3.0 ports. If I use its USB 2.0 ports it works fine. But it sounds like you've already tried those ports too.

What's your long workaround? It might give us a hint to the underlying cause.

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#5
JustaBloke

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I have the same issue on my work laptop using its USB 3.0 ports. If I use its USB 2.0 ports it works fine. But it sounds like you've already tried those ports too.

What's your long workaround? It might give us a hint to the underlying cause.


To transfer files via Bluetooth, sloooowly.... :D

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#6
spellfire

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download drivers for nexus 4 (look it up on google) go to device manager and find ADB and Android thingiy (in the tree). Remove drivers and install one downloaded manually

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#7
JustaBloke

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download drivers for nexus 4 (look it up on google) go to device manager and find ADB and Android thingiy (in the tree). Remove drivers and install one downloaded manually


Thanks for the reply, but to be honest, that was one of the first things I tried. Still no luck. Looks like I am going to have to do a full reinstallation of Win 8 (a repair didn't help) in order to replace the elusive MTP driver. which shows as missing when my N4 is attached. The only flaw in this masterplan is why doesn't it show as missing when my GN10.1 is attached?

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