If anyone else has the same materials defect issues as I and many others have mentioned, I am offering you all consultation via PM, in order to point you in the right direction, so as to get the best possible result from the Orange Executive Office.
I see no benefit in discussing this openly, as doubters and cynics will always exist, and try to push you off-track with negativity and speculation. I respect opinions, but then you must respect that the person with the issue has the right to *try* to get satisfaction, and by merely saying something "is very unlikely", does not make it so. I am not promising *everyone* will get satisfaction, but I am willing to help those who do not wish to do so in public, here.
I have dealt with this Orange department on about 10 occasions now, which means physically picking up the phone and dialling their number, then speaking to them. Had I sat on a forum for a week and "discussed" it with people, having not once even tried to find their number and call them, I'd still be sitting here with a broken, 3 day old San Diego, and a head full of opinions and speculation - I didn't, I took the initiative, Googled a little and took decisive action. I wish to share my gift of communication as a gift to anyone else here who is unhappy with the situation regarding quality, ergo, you may PM me and I shall point you in the right direction.
Take care all, thanks.
Edited by glossywhite, 27 April 2013 - 02:44 PM.