Jump to content


Photo

Urgent help do ee exchange on the spot if phone won't boot?

- - - - -

  • Please log in to reply
16 replies to this topic

#1
topcat07

topcat07

    Diehard

  • Members
  • PipPipPipPip
  • 304 posts
My power button is dying fast only just managed to get it to work to type this! Will ee replace it on the spot in store if I take it in or send of for repair? I also have dead pixel and touch screen not working every now and again. If repair how long does it take? Thank you chaps

  • 0

#2
utternoob

utternoob

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,660 posts
  • Gender:Male
  • Location:Chatham
  • Interests:Laughing at chavs, Formula 1, Football and general technology
  • Devices:Skate, OSD, GT-P1010
  • Twitter:@terrymalyon2
Probably repair, but it may take 2-3 weeks

  • 1
ALL GLORY TO THE HYPNOTOAD

I may not know a lot, but there are others that do. If you have a problem, just ask

Sent with magic :)

#3
topcat07

topcat07

    Diehard

  • Members
  • PipPipPipPip
  • 304 posts
Thanks for getting back to me was not news I was hoping for though, will have to wipe and put original rom back. Can you get refund if still in warranty or will there only be repair option?

  • 0

#4
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

Thanks for getting back to me was not news I was hoping for though, will have to wipe and put original rom back. Can you get refund if still in warranty or will there only be repair option?


PM me - I can help with this, as I can guide you who to contact specifically, as I have just dealt with them this week.

Many thanks :)

Edited by glossywhite, 08 April 2013 - 10:02 PM.

  • 0

#5
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

Probably repair, but it may take 2-3 weeks


Nope, that's a bluff. Read my other posts from the past week regarding my hairline cracks. I work with certainties, not speculation :)

Edited by glossywhite, 08 April 2013 - 10:04 PM.

  • 0

#6
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,520 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF
I certainly wouldn't go into a shop and expect them to change it, they're (half)trained monkeys and will just tell you to phone CS.

  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#7
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

I certainly wouldn't go into a shop and expect them to change it, they're (half)trained monkeys and will just tell you to phone CS.


Monkeys? That's not a kind thing to say - they're still humans with feelings and they deserve as much respect as you or I, no matter how dismissive or offhand they may be.

Forgiveness is powerful, or you'll end up being bitter and judgemental.

  • 0

#8
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,520 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF

Monkeys? That's not a kind thing to say - they're still humans with feelings and they deserve as much respect as you or I, no matter how dismissive or offhand they may be.

Forgiveness is powerful, or you'll end up being bitter and judgemental.

Just couldn't help yourself could you...

  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#9
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

Just couldn't help yourself could you...


I'm saying that it's unkind to call people monkeys - why do they deserve that? Maybe just thank them and leave with a humble attitude and not one of expectancy and aggression, as you're suggesting we should take on, from your comment. Who do you want to help more - the whining, demanding complainer, or the person who knows when they're getting nowhere but is still gentle and polite to people?

  • 0

#10
BlueMoonRising

BlueMoonRising

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,520 posts
  • Gender:Male
  • Location:Here, there and everywhere...
  • Devices:Orange San Diego, OSF

I'm saying that it's unkind to call people monkeys - why do they deserve that? Maybe just thank them and leave with a humble attitude and not one of expectancy and aggression, as you're suggesting we should take on, from your comment. Who do you want to help more - the whining, demanding complainer, or the person who knows when they're getting nowhere but is still gentle and polite to people?

Like I said, "Just couldn't help yourself could you...".

Do me a favour and don't post anything aimed at me, you're a fool and I have no desire to converse with you.
If only Modaco had an "ignore button"...

  • 0
Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

Matthew 23:12

#11
grizzlyflea

grizzlyflea

    Enthusiast

  • Members
  • PipPipPip
  • 209 posts
  • Gender:Male
  • Devices:Huawei Ascend G300

My power button is dying fast only just managed to get it to work to type this! Will ee replace it on the spot in store if I take it in or send of for repair? I also have dead pixel and touch screen not working every now and again. If repair how long does it take? Thank you chaps

unfortunately not, my OSD had the same problem as yours, I took it into my local EE store and asked for an on the spot replacement but they insisted on sending it off for repair since I was still in the warrant period, now I have no phone for 2-3 weeks (14 working days)

  • 0

#12
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

unfortunately not, my OSD had the same problem as yours, I took it into my local EE store and asked for an on the spot replacement but they insisted on sending it off for repair since I was still in the warrant period, now I have no phone for 2-3 weeks (14 working days)


Call the executive office, they'll sort you out, I've recently done so. Forget "repairs" - it's not even one year old, and should be replaced without question. Can you spell "bluff"?

Edited by glossywhite, 10 April 2013 - 02:38 AM.

  • 0

#13
topcat07

topcat07

    Diehard

  • Members
  • PipPipPipPip
  • 304 posts
Crap service not sure why they expect you to manage without a phone for 12 months. My headphones from argos broke on 9 month instant swap..

  • 0

#14
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

Crap service not sure why they expect you to manage without a phone for 12 months. My headphones from argos broke on 9 month instant swap..


Have you called their executive office yet?

  • 0

#15
grizzlyflea

grizzlyflea

    Enthusiast

  • Members
  • PipPipPip
  • 209 posts
  • Gender:Male
  • Devices:Huawei Ascend G300

Call the executive office, they'll sort you out, I've recently done so. Forget "repairs" - it's not even one year old, and should be replaced without question. Can you spell "bluff"?

I can't seem to find the executive office's number, would you be able to provide it?

  • 0

#16
topcat07

topcat07

    Diehard

  • Members
  • PipPipPipPip
  • 304 posts
Not yet will at some point. I'm going to get a S3 anyway now so will get this one sorted after I recieve that then sell diego on ebay

  • 0

#17
glossywhite

glossywhite

    Hardcore

  • Members
  • PipPipPipPipPipPip
  • 1,887 posts

I can't seem to find the executive office's number, would you be able to provide it?


I'll send via pm

  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users